4.9 out of 5 - (Smart STM) Yes, I had a good experience. It was easy to start the insurance because mine started the next day. Service agent contacted me for the return of my insurance card by the post office, so I can check my address. Thank you for the good service. - Submitted by veneta borisova on 2/5/2010 11:33:08 AM

4 out of 5 - (Basic Health Insurance) I haven't received my insurance card yet, nor have I used the insurance yet. - Submitted by C. Mar on 2/4/2010 11:32:12 PM

4 out of 5 - (Smart STM) haven't had to use the plan- won't know real level of service unless I need to, which I hope I don't need to. - Submitted by e on 1/16/2010 1:02:09 PM

4.44 out of 5 - (Smart STM) Customer Support is very easy to reach and has been very helpful each time I have called to renew my plan. - Submitted by S.A.E on 1/13/2010 12:59:38 PM

4.33 out of 5 - (Core Health) I have only obtained Core Health's plan within the past 2 weeks, and have yet to use any of the services, so I am really not able to give a good opinion at this time. The agent who recommended this plan to me was extremely helpful, and I am grateful to her for obtaining this health plan for me. I am anticipating being very satisfied with Core Health. - Submitted by Laurel Michael on 1/11/2010 11:16:00 PM

5 out of 5 - (Smart Accident Medical) new customer easy to enroll and understand policy - Submitted by James B Sher on 1/3/2010 10:20:51 PM

4.29 out of 5 - (Simple STM) Chose plan online, did not talk to anyone on the phone. Still too early to rate plan or customer service. Needed a plan to replace student plan, so chose by your recommendations. Hope I made the right decision. - Submitted by Dr. Val on 12/28/2009 8:35:49 AM

4.4 out of 5 - (Smart STM) I was happy to have found Markel Ins. I found myself without a job and without health insurance at tne end of 2008. Markel was affordable for me at the time. While I was getting unemployment benefits it filled that gap I was in; unemployed, and looking for a job at the tender age of "60" and not really ready to leave the work place. Markel comes highly recommended. - Submitted by Elaine C. on 12/19/2009 10:30:54 AM

4.6 out of 5 - (GTL Whole Life) Price is decent and quick approval response. - Submitted by Ge Vang on 12/18/2009 8:22:07 AM

5 out of 5 - (GTL Whole Life) he took the time to explain to me in detail about the whole insurance thing and saved me a whole lot of money - Submitted by ebony page on 12/5/2009 5:06:06 PM

4.2 out of 5 - (Smart STM) Everyone I have talked to has been incredibly helpful and has been able to answer any questions I have. Thank you! - Submitted by Britany Westphal on 12/4/2009 10:32:51 AM

4 out of 5 - (Core Health) Was self-explanatory. The representative I talked to directed me to the website which was easy to follow. - Submitted by Sarah on 12/4/2009 8:53:12 AM

4.5 out of 5 - (Simple STM) I have not contacted customer service & support yet, That I rated N/A. Thanks . - Submitted by Tom Hemsouvanh on 11/3/2009 8:33:49 PM

5 out of 5 - (Basic Health Insurance) good experience,thanks - Submitted by mena on 10/31/2009 10:52:03 AM

5 out of 5 - (Simple STM) The customer support staff was very friendly and answered all of my questions, the agent helped me pick the best insurance for my 20 year old son. He hasent had to use it yet but knowing that he's covered under a good policy is a great feeling. Many thanks - Submitted by Susan Chandler on 10/27/2009 10:19:47 AM

4.22 out of 5 - (Core Health) My customer service representative, Josh Oertel, did an outstanding job in presenting the different plans to me and made my sign-up process simple, quick, and pleasant. - Submitted by Evan Perlo on 10/17/2009 12:44:05 AM

4.6 out of 5 - (Simple STM) I have never had any problems and the cost is within my budget. I couldn't find anything else close to this anywhere else. - Submitted by CS on 10/10/2009 11:03:18 AM

5 out of 5 - (Core Health) I have not used it yet. - Submitted by Vincenza Bono on 10/3/2009 3:36:50 PM

5 out of 5 - (GTL Whole Life) THE PRICE AND SERVICE WAS VERRY FAST AND SIMPLE. THANHS VERRY MUCH FOR HELPING ME GET THIS INSURANCE. - Submitted by TRUMAN LINDSEY on 10/2/2009 11:42:56 AM

4.4 out of 5 - (Simple STM) Jennifer always contacted me in a timely manner after I called or emailed her with a question. - Submitted by Ingrid Marable on 9/24/2009 12:11:35 PM

4.4 out of 5 - (Simple STM) So far, I have been satisfied with my new insurance plan through Fairmount Speciality. I am covered for my medical concerns up tp 6 months/through March of 2010. It is a peace of mind to have Health Ins, just in case an accident occurs. **I am still awaiting my insurance cards, but that is not a problem for me.** **An insurance representative called me back within a timely manner to answer a few of my questions about my most recent insurance policy with them, Fairmount Specialty Insurance Complany.** - Submitted by Megan Amack on 9/24/2009 10:41:51 AM

5 out of 5 - (GTL Whole Life) Very easy and simple to understand. thank you - Submitted by C.Brown on 9/21/2009 12:40:39 PM

4.57 out of 5 - (Smart STM) Haven't had to use our policy yet, but it is great knowing we have something while my husband is in between jobs. - Submitted by Karen on 9/20/2009 6:37:11 AM

4.5 out of 5 - (Smart STM) foolproof website, cheap, good service - Submitted by ARMANDO RIVERA on 9/18/2009 9:04:59 AM

4.62 out of 5 - (Simple STM) Our search for a catastrophic plan that was affordable was desperate until finding Simple. Thank you for the plan . Please continue to find ways to design plans for the entire need of healthy families. - Submitted by Steve on 9/17/2009 9:51:14 AM

4.9 out of 5 - (Smart STM) I had a wonderful experience using your company for insurance. Looking around at other companies made it easy to see that your company was the cheapest. The agent I used, Allie Gross, was personable and professional, helping answer all my questions. When I left a message with a question, she quickly returned my phone call. Thanks for insuring my family! - Submitted by Jessica Brummett on 9/16/2009 7:49:37 PM

4.5 out of 5 - (Smart Accident Medical) The person I worked with was very professional and a pleasure to work with. - Submitted by Kevin M on 9/15/2009 7:20:06 AM

5 out of 5 - (Core Health) your service gave me confidence that I would have some health coverage at a difficult time which is peace of mind. Thank you (although it is temporary coverage for us, it has been very useful). - Submitted by Dianne Sager-Colla on 8/22/2009 10:28:56 AM

4.57 out of 5 - (Smart STM) Easy to use website and reasonable prices. So far, so good! - Submitted by sum on 8/22/2009 10:18:00 AM

5 out of 5 - (Simple STM) I didn't realize my insurance stopped the day I graduated. This wass easy, cost efficient and gave my parents peace of mind - Submitted by Amanda on 8/19/2009 8:30:16 AM

4.9 out of 5 - (Smart STM) My experience with customer service was quite remarkable! I had a question about automatic debit billing from my checking account. A very friendly customer rep actually called me to answer the question! I had dealt with one of your major competitors before finding your insurance company online and believe me I came away from contact with them feeling like I was annoying them, rather than that I was a customer wanting to purchase one of their products. I know your company must have hundreds of customers, but I truly appreciated the personal touch of a friendly customer service rep calling me about my question. Also, I use web sites constantly. Yours was quite easy to navigate. It easily allowed the comparison of policies and prices. I spent a lot of time on the website before I made my selection, but when I did, I feel I got exactly what I needed, i.e. a policy I could afford and for the amount of time I felt I needed it. - Submitted by B. Johnson on 8/15/2009 6:53:45 AM

4.12 out of 5 - (Simple STM) Good value and great price! - Submitted by Katie on 8/14/2009 7:38:18 AM

4.43 out of 5 - (Simple STM) The tremendous amount of options available to me was stunning. I found the perfect plan for my family in minutes. I have found the need to contact customer support, and I hope that I will never have to! Thank you so much for the ease of finding insurance, especially in this time of economic transition - Submitted by Charles on 8/12/2009 12:32:59 PM

4.14 out of 5 - (Smart STM) No experience yet with claims. This was a purchase made primarily on price and Markel Ins. Co's reputation. - Submitted by CC on 8/10/2009 11:02:13 AM

4.17 out of 5 - (Simple STM) I had no issues getting my plan started and the website was very user friendly. - Submitted by Allison on 8/6/2009 9:26:19 AM

4.67 out of 5 - (Simple STM) I just got this insurance and haven't had to use it yet... - Submitted by Mock on 8/6/2009 8:24:44 AM

4.78 out of 5 - (GTL Whole Life) The overall experience of purchasing the life insurance was good with convenient service. The customer support staff was very helpful in obtaining a prompt response. - Submitted by PastorV on 8/5/2009 11:50:34 AM

4.43 out of 5 - (Simple STM) great price! easy to use, very convenient! - Submitted by Christine on 8/4/2009 10:31:16 PM

4 out of 5 - (GTL Simple Term Life) THank you for a pain free experience. - Submitted by D R M on 8/2/2009 9:26:23 PM

4 out of 5 - (GTL Simple Term Life) Thank you for your help & good communication every step of the way! - Submitted by L O M on 8/2/2009 9:25:11 PM

4.83 out of 5 - (GTL Simple Term Life) I need a Working number of someone I can talk to because I'm trying to get some insurance for my wife. - Submitted by james moore on 7/22/2009 8:25:34 AM

4.57 out of 5 - (Smart STM) I am very appreciative of the variety of plans that Markel offers - it is easy to find exactly the specifications that you want, and for a reasonable price. - Submitted by Amy Smith on 7/17/2009 12:48:53 AM

4.71 out of 5 - (Simple STM) I gave good reviews in regard to my experience thus far. I hope that I won't have any problems if I need to file a claim. Thanks. - Submitted by joelseely on 7/16/2009 7:58:57 AM

4.71 out of 5 - (Simple STM) Thank you for providing affordable peace of mind for people who are in between group health plans...my husband's benefits at his new job don't start for 90 days, and health insurance coverage for unexpected events was our primary worry. I was also very impressed that you offer a discount when you specify in advance the length of time you'll need coverage for...I'm definitely recommending you to friends and family!!! - Submitted by Katherine M. on 7/15/2009 11:57:47 AM

4.1 out of 5 - (Basic Health Insurance) I cannot really answer overall plan #2 question accurately as I have just signed up for the basic insurance. - Submitted by Lindsey on 7/15/2009 7:37:25 AM

4.14 out of 5 - (GTL Whole Life) Since I just received this insurance, I realy can't say to much about it. Thank you very much for accepting me though in the insurance program. M.D. - Submitted by Diane on 7/9/2009 9:56:39 AM

4.29 out of 5 - (Smart STM) Good price for the short term insurance with a coverage/deductible level. Great access with the website to ordercoverage, and I liked the opportunity for the coverage to start the next day. - Submitted by PH on 7/6/2009 1:42:15 PM

4.67 out of 5 - (Smart STM) Very simple, and well priced. Thank you - Submitted by Lindsay on 7/6/2009 10:32:11 AM

4.3 out of 5 - (Simple STM) I need to read the 'fine print' of the contract SASID sent. I am concerned about exclusions and limitations of the policy. Also, given this is simply a 'catastropic' policy I think the premium is too high. The likelihood of exhausting the deductible, clearing the hurdles of the exclusions and limitations and triggering coverage is fairly remote. Even so, this coverage appears to be the 'best of breed.' - Submitted by Michael Nommensen on 7/3/2009 10:39:31 AM

4.67 out of 5 - (Simple STM) Simple, fast, informative service. My agent was very helpful in helping me make the best decision for ME. - Submitted by Stephanie on 7/2/2009 8:42:06 AM

5 out of 5 - (Simple STM) price and service - Submitted by Barbara on 6/28/2009 11:21:45 PM

4.6 out of 5 - (Simple STM) Your customer service is top notch! Thank you. - Submitted by Sarah on 6/25/2009 2:08:16 PM

4.2 out of 5 - (Smart STM) Over all a good experience for the needs to be met. - Submitted by Bribiel on 6/22/2009 1:21:53 PM

5 out of 5 - (GTL Whole Life) Nice, simple, quick. and efficient. - Submitted by Horry on 6/22/2009 7:58:33 AM

5 out of 5 - (Simple STM) I needed something quick to cover me from undergrad to grad school and this was perfect. - Submitted by Meghan Frum on 6/20/2009 8:16:55 AM

4.2 out of 5 - (Simple STM) Please make it more benefit for us when we go to doctor's office. - Submitted by Cecilia Pham on 6/20/2009 12:41:43 AM

5 out of 5 - (Core Health) So far so good - Submitted by lkmoore on 6/19/2009 9:48:37 AM

4.44 out of 5 - (Core Health) I have not used it yet, but I did get some prescriptions filled and the discount insurance card I have did not pay anything. That I was very disappointed in. - Submitted by Monica Groom on 6/19/2009 8:13:15 AM

5 out of 5 - (Core Health) Terrific customer service. - Submitted by Greg M on 6/18/2009 8:56:25 AM

4.3 out of 5 - (Core Health) NAR plan...A bit too early to really evaluate - Submitted by Lazenby on 6/18/2009 2:32:48 AM

4.6 out of 5 - (Smart STM) The deductible is incredible. My husband and I seldom use insurance at all. It would be nice to have the option of at least attending a visit to the doctor at least one time during the covered period. One good aspect, if an emergency occured we are covered at a fairly descent rate. - Submitted by Donna Dion on 6/13/2009 4:24:05 AM

4.4 out of 5 - (Simple STM) The only compliant I have is that I had left several voicemail messages and sent two e-mails before an agent contacted me. I had a question about renewing my Simple STM plan and was trying to reach an agent. The agent who contacted me answered my question and I thought she was professional and was pleasant to talk to. - Submitted by Gary Wilkins on 6/11/2009 7:35:43 AM

4.9 out of 5 - (Core Health) Agent was helpful and application was easy - Submitted by BARBARA FRAMPTON on 6/3/2009 7:53:20 AM

4.8 out of 5 - (Core Health) Being self employed, in the past it has been vrery difficult to achieve affordable insurance with decent coverage. After paying high out of pocket fees for medical treatment, it became a huge relief to find out about Core healthcare. I have saved so much money and have been very pleased with my current plan and service. - Submitted by A. W- Houston, TX on 6/1/2009 3:18:07 PM

4.4 out of 5 - (Core Health) As far as rating the United States Fire Ins Co, it is still too early to say until I was to make a claim with them. - Submitted by Chris McCain on 5/29/2009 12:40:59 AM

4.3 out of 5 - (Core Health) I was very happy with the conversation I had with the person assigned as my support person - Submitted by Jean E Bartlett on 5/28/2009 11:13:38 PM

4.5 out of 5 - (Core Health) We are really new to the plan, but so far the customer service and the clearly written plan details seem fantastic. - Submitted by Tom Atkins on 5/27/2009 7:05:12 PM

4.7 out of 5 - (Core Health) We decided on Core Health plan services because they are backed by the National Association of Realtors. My husband and I no longer have to stress about Dr visits or presciption costs. Core Health offers several plan options that allowed us to choose the plan that best suited our needs. - Submitted by Debra of Suffolk, VA on 5/25/2009 9:14:51 AM

4.5 out of 5 - (Simple STM) The overall experience was great. I had a great experience with the support staff (Jennifer Hoch). I would suggest to provide more information about what exactly is covered in the plan and how much (if any) is the copay for doctors visits and all. Thank you. - Submitted by Mario Cruz on 5/19/2009 7:10:34 PM

5 out of 5 - (Smart STM) Fast, simple, affordable too, great! - Submitted by Michael on 5/6/2009 10:26:00 PM

4.9 out of 5 - (Simple STM) It was very easy to get and priced very well!! Thank you:) - Submitted by Ashley Gillenwater on 4/29/2009 8:30:53 AM

5 out of 5 - (GTL Great Start Child Life) Customer Service Agent at Jeff Pruitt was very helpful. - Submitted by Tammy Blake on 4/27/2009 1:09:43 PM

4.6 out of 5 - (Simple STM) Instant coverage at affordable prices - Submitted by jjjj on 4/23/2009 11:45:02 PM

5 out of 5 - (Smart STM) The price was comparable to other companies, but the service was awesome. THANKS TO JENNY KOCH. - Submitted by Terry McCaig on 4/11/2009 9:22:05 AM

4.8 out of 5 - (GTL Simple Term Life) there was a mistake on my draft ,it should be monthly not quartely - Submitted by mont on 4/10/2009 11:23:24 PM

4.43 out of 5 - (Core Health) Have not used plan as of 4/7/2009. Premium seems very reasonable. - Submitted by stan on 4/8/2009 9:34:35 AM

4.7 out of 5 - (Core Health) Worked with a customer support person who I believe was named sally very good helped me when I ran to a web hold up and followed up with me. Thanks - Submitted by Kathy on 4/8/2009 6:45:29 AM

4 out of 5 - (Simple STM) Customer support was excellent, price was higher than other plans; but communication and explanations were excellent. Thank you. - Submitted by zz on 4/1/2009 9:09:23 AM

4.7 out of 5 - (Simple STM) nothing - Submitted by Amy Hurt on 3/31/2009 10:25:19 AM

4.86 out of 5 - (Smart STM) I really appreciated the price and simplicity of the insurance product. - Submitted by Melanie Sikkenga on 3/26/2009 10:35:31 AM

4.8 out of 5 - (GTL Whole Life) It was fast and easy. - Submitted by Mrs. Franklin on 3/26/2009 8:56:26 AM

4.7 out of 5 - (Core Health) Customer service was awesome - at least at the selling level. I hope it continues. - Submitted by Cheryl on 3/23/2009 11:15:29 PM

5 out of 5 - (Simple STM) yes, I had a good experience. I am healthy and am glad to be that way, and also glad to have the coverage for the other things, should I need it. I think that, for the future, as just a comment, perhaps a "personal" consultant or someone to talk to about health issues or using the policy would be nice, you know--a nurse or something. But really, everything was great. warm regards, c. Bolling - Submitted by Chad Bolling on 3/21/2009 11:31:56 PM

4.8 out of 5 - (Smart STM) This system was very easy to use and was relatively cheap compared to other carriers. - Submitted by Shannon Stone on 3/19/2009 7:58:33 AM

5 out of 5 - (Simple STM) No problems so far. My card came in the mail very fast. - Submitted by Bev on 3/9/2009 11:37:45 PM

5 out of 5 - (Simple STM) My card arrived fast.No problems with my bank account deductions. - Submitted by Adam on 3/9/2009 11:36:32 PM

4.22 out of 5 - (Simple STM) I have not filed any claims, and I have only one complaint about my plan. "Six months" is a misleading description of 6 x 30 days. It needs to be made even clearer that a "six-month" plan is limited to 180 days (several days shorter than any series of six actual calendar months). The information *was* in the written plan description, but although I am generally a careful reader, I missed the importance of the definition of a month as 30 days, and nearly waited too long to reapply for a second "six-month" plan. Customer service *was* helpful in explaining this when I called. - Submitted by Susie Lorand on 3/5/2009 4:05:59 PM

5 out of 5 - (GTL Whole Life) Finding GTL has brought me and my family peace of mind and a future. - Submitted by JAMES RAKVICA on 3/4/2009 8:57:55 AM

4.1 out of 5 - (Simple STM) It has been very difficult to get through to a customer service representative when I call. However, when I leave a voicemail it is promptly returned, which I greatly appreciate! I wish the plan details were a little clearer, as it was difficult for me to determine how a regular doctor's visit and lab work would be covered. Overall I've been satisfied with the Simple STM plan! - Submitted by Jessica on 3/2/2009 8:06:48 AM

4.7 out of 5 - (Smart STM) Really helpful staff. Good prices. - Submitted by Lindsay on 2/20/2009 9:18:40 AM

5 out of 5 - (Simple STM) I was very impressed by the agent and her knowledge and the easyness of getting on the plan. - Submitted by Julie Ker on 2/19/2009 3:10:54 PM

5 out of 5 - (Core Health) The website was straight forward and very simple to use. I compared a number of plans, and Core health's pricing was the best. The customer service department and my agent were very professional and a great deal of help. - Submitted by ldmiller on 2/12/2009 11:56:29 AM

4.2 out of 5 - (Simple STM) I was very happy with the price for the short term coverage that I needed. It was not expensive or cheap, it was right in the middle which is what I was looking for. - Submitted by Seth L Sirover on 2/11/2009 6:17:28 AM

4.8 out of 5 - (GTL Simple Term Life) very simple to apply for online - quick! rec'd all material through the mail! i would do it again. - Submitted by tootsiegirl67@aol.com on 2/8/2009 8:38:46 AM

4.4 out of 5 - (Simple STM) I have not been with the Simple STM Plan for very long, therefore, I haven't used it very much. BUT, the times I have used it, are very pleasant. The phone operator was very personable and took care of my problem right away. The best part of the whole deal is that I didn't have to wait on the phone very long! Thank you very much for that. - Submitted by Patti Pickett on 2/7/2009 2:12:59 AM

4.86 out of 5 - (Simple STM) very fast and easy... no long medical history or listing previous providers - Submitted by Brendan on 1/26/2009 8:47:41 AM

4.78 out of 5 - (Smart STM) The customer service rep I spoke with was extremely friendly and helpful. - Submitted by Shane on 1/23/2009 1:01:00 AM

4 out of 5 - (Simple STM) So far I have had a good experience. I have not had to use it yet but the price is fair and my agent was great. I hope the service is as good. - Submitted by Jack Walls on 1/14/2009 9:46:48 PM

4.7 out of 5 - (Smart STM) I am new, so I don't know much about how the plan works, but I enjoyed the process of selecting and purchasing a plan. - Submitted by Aaron McNeil on 1/14/2009 12:32:22 AM

4.4 out of 5 - (Smart STM) Was a good value during a difficult time for me... - Submitted by RY in TN on 1/12/2009 11:08:02 AM

4.71 out of 5 - (Smart STM) simple and fast - Submitted by CB on 1/7/2009 5:47:30 PM

4.4 out of 5 - (Simple STM) Phone conversation with rep. was informative and professional. Thankfully, I have not had to use the policy, so I can not rate the plan fully. - Submitted by dave on 1/2/2009 8:46:51 PM

4.78 out of 5 - (Core Health) my support agent theresa anger is very informative and has helped me with my needs. - Submitted by estelle brown on 12/27/2008 3:13:00 PM

5 out of 5 - (Smart STM) While I haven't had to use the insurance, service was immediate, and well explained - really eased our mind during a transition period. Thanks! - Submitted by Ellen on 12/23/2008 8:03:49 AM

4.8 out of 5 - (Simple STM) Excellent customer service! My numeric score for that would have been 10+ had that been available! Fortunately, I did not need to use the medical insurance during my subscription period. I would not be shy about recommending your company to others. - Submitted by Pat on 12/19/2008 11:56:22 PM

4.56 out of 5 - (GTL Great Start Child Life) Thus far the only experience that I had is the payment process. I feel that there is a breakdown in communication. of the payment process. - Submitted by Amelia Smith on 12/17/2008 12:11:54 PM

4 out of 5 - (Simple STM) Plan is good for price.. Had a ? on a Saturday and was unable to get answer's left me a little worried till Monday. - Submitted by Cobi on 12/17/2008 12:36:43 AM

5 out of 5 - (Simple STM) Polite young lady gave clear, easy to understand information. Price was great. Glad I found you. - Submitted by Nate on 12/10/2008 11:16:36 PM

4.9 out of 5 - (Core Health) I hope it is as good as the customer service that I had received in all details of the insurance that was sold to me. - Submitted by Jean Pokorney on 12/4/2008 7:52:32 PM

4.43 out of 5 - (GTL Whole Life) I never spoke with a person. Everything was handled via email. - Submitted by Alice Martin Bratcher on 11/30/2008 11:46:19 PM

5 out of 5 - (Core Health) The ease of enrolling is spectacular. - Submitted by Ruta on 11/13/2008 11:06:51 AM

4.29 out of 5 - (Simple STM) Sorry, pretty vague feedback - have only had your coverage a couple weeks, and haven't had to use or call yet. - Submitted by Lisa Cornett on 11/12/2008 5:57:34 PM

4.57 out of 5 - (Simple STM) I found the plan easy to understand and very affordable. Thankfully, I have not had any claims, but feel much better knowing I'm covered in case of a serious illness or accident while I take a semester off college. - Submitted by ChiTownKid on 11/11/2008 4:29:05 PM

4.3 out of 5 - (Simple STM) easy - Submitted by Robert Tarde on 11/10/2008 7:34:36 AM

4.1 out of 5 - (Simple STM) Overall, my experience with this complany has been pleasant. - Submitted by Shannon on 11/5/2008 9:29:40 AM

4.8 out of 5 - (Simple STM) Josh was incredibly helpful. - Submitted by james Gardner on 10/29/2008 8:05:29 AM

4.71 out of 5 - (Smart STM) Your website makes finding the right policy and buying it very simple! - Submitted by Richard Streett on 10/27/2008 11:23:52 PM

4.4 out of 5 - (Core Health) "Jennifer" in Janesville office was VERY good...professional in every way. - Submitted by JPH on 10/26/2008 8:43:06 AM

4.9 out of 5 - (Core Health) The price is better than any short-term coverage I've found. And even thought the plans do not fully cover pre-existing conditions, they do cover emergencies with pre-exsisting. And the people are very friendly! You don't have to wait on hold for half an hour just to speak with someone for a few minutes. - Submitted by Lisa Patton on 10/20/2008 8:53:29 AM

4 out of 5 - (Simple STM) Service was fine and I encountered no problems. - Submitted by aylc on 10/17/2008 8:57:03 PM

4.8 out of 5 - (Core Health) The customer service, price, easy and quick to enroll in the plan, we are very satisfied. - Submitted by Steve Bradley on 10/12/2008 9:13:35 AM

4.22 out of 5 - (Simple STM) Josh was a great help. He was both friendly and professional and handled my unique questions quickly. - Submitted by Katleen Attridge on 10/7/2008 7:36:09 AM

5 out of 5 - (Simple STM) Karen Warnlof provided outstanding customer service. I am 19 and working part time, however, my job don't offer medical insurance until I get promoted to full time. I tried to continue my medical insurance with my dad plan and pay the additional fees ($150 per month). They refused my application because I didn't have a physical on file. I couldn't understand since I had been a member from birth to 18 years old and since I turned 19 years old and didn't have a physical on file they refuse my application. Thank you very much for your excellent support. - Submitted by Steven Nagasako on 10/3/2008 10:08:15 AM

4.7 out of 5 - (Focus Term) I didn't have any troubles getting life insurance for myself. I thought the price was great for the amount of coverage I elected and the service was outstanding. I will refer my friends to call you. Thanks for your assistance with my insurance needs. - Submitted by Amanda Overton on 9/22/2008 10:18:48 AM

5 out of 5 - (GTL Great Start Child Life) Setting the Great Start plan up for my children was not only the right thing to do for them but the online application process could not have been easier. It took me about 5 minutes to have the coverage in place... - Submitted by Matthew Roblee on 9/14/2008 4:17:22 PM

5 out of 5 - (Simple STM) It was clearly described and easy to enroll! - Submitted by Seth on 9/10/2008 8:52:47 AM

4.5 out of 5 - (Simple STM) I recently joined Short Term Medical. It was easy to find the necessary information and fees to make a decision and enrollment was a breeze. - Submitted by Lauren on 9/7/2008 8:16:00 PM

5 out of 5 - (Smart STM) Very Good Plan, Just What I needed When I Needed it. Thank You CobraInsurance.com - Submitted by Jim G. & Family on 8/26/2008 11:03:06 AM

4 out of 5 - (Core Health) I'm sorry I can't evaluate some of your questions. I just started coverage last week, and haven't had any experience with most of your services. Thank tou. - Submitted by Sandy on 8/26/2008 12:14:21 AM

4 out of 5 - (Smart Accident Medical) I loved that I could do everything online but stil had the option to call if I wanted to. - Submitted by Frank B. on 8/21/2008 12:03:45 PM

4.1 out of 5 - (Core Health) Healthcare agencies are not aware of the Core Health and were very confused with it. - Submitted by gisele on 8/9/2008 2:19:26 PM

4.33 out of 5 - (Simple STM) It would be nice if it was possible to purchase insurance for less than 1 month. - Submitted by Michael Sullivan on 7/30/2008 4:34:20 PM

4.9 out of 5 - (Focus Term) West Coast was a good company. Easy to complete and get it done. Customer support was excellent. - Submitted by Jeremy C, Indiana on 7/30/2008 3:17:12 PM

4.2 out of 5 - (Prudential Term Essential (NY/NJ)) It was about 2 months to be approved. Didn't think it would take that long. But I am happy with what I bought. - Submitted by Elaina Duchney on 7/30/2008 3:12:48 PM

4.29 out of 5 - (Smart STM) very easy to use and simple to understand, having said that we hop we do not have to use it! thanks - Submitted by Kyle on 7/30/2008 9:53:45 AM

4 out of 5 - (Simple STM) The cost of this temporary insurance is really affordable and it was so easy to apply for. - Submitted by Vjdegnan on 7/24/2008 8:08:43 AM

4.6 out of 5 - (Term Essential) Good experience. Thank you for the quick responses to my questions. - Submitted by Steven Ellis on 7/23/2008 8:40:54 AM

5 out of 5 - (Focus Term) Really easy to follow website. Support person returned e-mail and followed up with phone call. - Submitted by sharon on 7/21/2008 4:30:03 PM

4.4 out of 5 - (Sure Term) Thank you for helping me obtain life insurance. I had a good experience. I will visit your site again for my family later on. - Submitted by Stephanie R. on 7/21/2008 4:25:57 PM

5 out of 5 - (Core Health) Really easy to follow website. Support person returned e-mail and followed up with phone call. - Submitted by Lisa on 7/21/2008 12:20:11 PM

4.11 out of 5 - (Smart STM) The policy only goes into effect next week, but the customer service was very good. - Submitted by Adam on 7/15/2008 11:45:12 PM

4.43 out of 5 - (Simple STM) An easy purchase. I just used the Web site. - Submitted by Joe Olsen on 7/14/2008 2:56:36 PM

4.1 out of 5 - (GTL Simple Term Life) everything was fine - Submitted by james gulley on 7/13/2008 6:13:16 PM

4.4 out of 5 - (Simple STM) The times I called I did not always reach a person the first time around; however, customer support replied quickly to my phone messages and were courteous during our conversations. - Submitted by Jen on 7/8/2008 9:10:35 AM

4.4 out of 5 - (Term Essential) Thank you. It took a little longer than expected, but the coverage was issued. - Submitted by Sherrilee Brown on 7/1/2008 4:02:01 PM

4.9 out of 5 - (Simple STM) The STM medical insurance was perfect for me. I am recently married and had to be cut off of my dad's plan. The STM offered exactly what i needed at a great price! Thanks alot - Submitted by Lacey Jernigan on 6/14/2008 5:30:40 PM

4.3 out of 5 - (Core Health) Very professional and efficient service. Impressive to get my information & cards in the mail so quickly. - Submitted by John M. de Leon on 6/3/2008 8:56:54 AM

4.33 out of 5 - (Simple STM) Good product, competitive pricing. Very flexible around our changing plans. Overall very satisfied. Only other comment: when calling in, we never get a live person, however our calls are always returned promptly. - Submitted by Phil on 5/29/2008 9:00:11 PM

4.44 out of 5 - (Simple STM) I would prefer a better drug plan - Submitted by Lane Atkin on 5/27/2008 8:53:42 AM

4.57 out of 5 - (Smart STM) You get a discount prescription card, but when I took it to my pharmacist, he asked if I'd paid for it b/c it wasn't worth anything. Luckily, I didn't pay anything for that card specifically. I haven't actually used the insurance, as I only purchased it for catastrophe insurance. Good price compared to COBRA though. - Submitted by kc on 5/27/2008 7:48:02 AM

4 out of 5 - (Smart STM) Our plan will be active June 1, I look forward to using your service. But overall we are pretty satisfied with the package, timing, and information provided. Thank you, Sun - Submitted by Sun on 5/27/2008 12:30:32 AM

4 out of 5 - (Smart STM) The agent was very helpful.. knew her product and actually cared as to what was best for my needs. - Submitted by Donna Jaget on 5/20/2008 7:01:03 AM

5 out of 5 - (GTL Whole Life) 1. PRICING- REASONABLE FOR AMOUNT OF INSURANCE 2. SERVICE- WAS GREAT, QUICK RESPONSE 3. SIMPLE- GREAT WEBSITE 4. FAST- CUSTOMER SERVICE , NO CALL WAITING - Submitted by JANET on 5/14/2008 11:27:26 PM

4.4 out of 5 - (Simple STM) My contact person, Karen, quickly took care of my concerns. I did not have to go through any push this button series. I was given her extention and was able to contact her direct. I appreciate that very much since trying to connect to the right person absorbs precious time. - Submitted by kitten on 5/3/2008 3:52:09 PM

5 out of 5 - (Simple STM) Thank you for your prompt answers to our questions! This is the perfect solution between insurance plans for the month we needed it. Thank you again! - Submitted by Connie on 4/26/2008 12:46:43 PM

4.14 out of 5 - (Core Health) You made the registration simple and to the point. - Submitted by Peter Martynenko on 4/18/2008 10:21:11 PM

4.14 out of 5 - (Simple STM) Insurance card was received very quickly. - Submitted by Mark P. on 4/17/2008 4:01:11 PM

4 out of 5 - (Simple STM) Very helpful. Good plan. Would have liked some kind of prescription plan rather than a discount card. - Submitted by Jen on 4/9/2008 10:15:31 AM

4.7 out of 5 - (Core Health) I had a problem with my slow dial-up internet service when tryi8ng to sign-up late one evening. I e-mailed customer service and got a phone call first thing the next morning from a very nice and helpful agent who quickly helped me finish the process. I was relieved to have the matter handled so easily. - Submitted by Vicki on 3/26/2008 12:19:34 PM

4.6 out of 5 - (Core Health) So far , I have not experienced any problems, it is still early, but it is good to know that you are only a phone call away. - Submitted by Woodie on 3/22/2008 6:23:26 AM

5 out of 5 - (Simple STM) It was easy, fast and conveninet to work with this company - Submitted by TP on 3/15/2008 9:00:16 AM

4.8 out of 5 - (Core Health) YOU HELPED ME WHEN NO ONE ELSE WOULD EVEN CONSIDER IT. - Submitted by DON C on 3/14/2008 6:46:29 PM

4.4 out of 5 - (Simple STM) All the customer support staff was very helpful & always responded quickly to emails,questions etc. At this early stage I would rec your company (which by the way,our financial advisors researched for us & gave it an excellent rating. She was not previously familiar with your company. I also researched thru Better business Bureau & the Insurance commissioner's office). Here's hoping the experience continues to be an excellent one (when used)! Hopefully it will only be needed as a reassurance to us that we have if needed. Many thanks! - Submitted by Sandra Henderson on 3/11/2008 10:53:45 AM

5 out of 5 - (Simple STM) everyone treated me great. i already recommended 2 people to your program.i need to cancel because my new insuance kicked in but you people were awesome. - Submitted by lenny on 3/4/2008 11:17:52 AM

5 out of 5 - (GTL Simple Term Life) great experience! - Submitted by Trena Johnston on 3/3/2008 7:11:19 PM

4.75 out of 5 - (Simple STM) I am temporarily unemployed, and my health insurance could have been continued for a short time with my old company. I wanted a somewhat longer time to transfer to a new company, and I found this with Fairmont Specialty. Since it was recommended by Blue Cross/Blue Shield, I felt that I could trust this company. Internet service was quick and convenient, and the price was competitive with other plans available. - Submitted by Edward Scott Richardson on 2/27/2008 11:10:42 AM

4.71 out of 5 - (Simple STM) I have had a good experience so far, the only thing I was mildly confused about was the billing schedule. I just didn't realize that it re-billed my credit card automatically, I thought I might have to call and purchase another month over the phone. The automatic re-bill is ideal though, it ensures continuity of coverage. I was very pleased with how easy it was to set everything up. - Submitted by Henry Wright on 2/22/2008 9:37:04 AM

5 out of 5 - (GTL Simple Term Life) Ihad been pricing different companies and gtl was the most fair price between the 5 I looked. - Submitted by Veronica Jennings on 2/21/2008 12:15:18 AM

5 out of 5 - (Simple STM) Quick and easy to get coverage. - Submitted by Kurt Bickel on 2/17/2008 10:23:10 AM

4 out of 5 - (Simple STM) I thought it was very easy and efficient to sign up online! Just still a little unsure if I can visit a doctor and it is covered, if prescriptions are included at all, or if it is just for tragic situations. - Submitted by Milania Steigerwald on 2/15/2008 9:16:40 AM

5 out of 5 - (GTL Whole Life) I was called back in a timely manner and each question i asked was very satifactory. - Submitted by christopher on 2/14/2008 10:59:33 AM

4.75 out of 5 - (Simple STM) Great customer service!!! - Submitted by stream on 2/8/2008 12:17:56 PM

4.29 out of 5 - (GTL Simple Term Life) Site was easy to use, swift response to application status, paperwork arrived by mail shortly thereafter. All good thus far. Thanks. - Submitted by ag on 2/7/2008 9:17:26 AM

4.57 out of 5 - (Simple STM) Selection and price where excellent compared to other plans available. Saved hundreds compared to my past employeer that offered COBRA as well. - Submitted by Ed on 1/29/2008 11:10:29 AM

4.29 out of 5 - (Simple STM) Price and ease of purchase were a huge determinate on purchasing this product. I appreciate how quickly I received the card in the mail. - Submitted by Lori Hanson on 1/28/2008 8:46:56 AM

4 out of 5 - (Simple STM) I used the insurance already and so far so good with the 80/20 split. I have not needed to contact customer support. I must say this insurance is much cheaper than Cobra. - Submitted by Nicky on 1/15/2008 9:26:20 PM

4.5 out of 5 - (Simple STM) Overall, the coverage is good, but it is unclear as to what it covers in terms of regular checkup/office visits. - Submitted by Kristi Osborn on 1/14/2008 1:43:48 PM

4 out of 5 - (Simple STM) This will be the first 30 day period that I have had FSG as a health insurance plan for my son. Service so far is good. - Submitted by Janet Drummond on 1/3/2008 8:38:42 AM

5 out of 5 - (Smart STM) I am grateful that I was able to find this insurance while I am out looking for work. - Submitted by Daniel A. Kilbane, Jr. on 1/2/2008 5:14:29 PM

4.3 out of 5 - (GTL Simple Term Life) Never was able to get a questioned answered from my Agent.I called many times but no call backs. - Submitted by JIM on 12/31/2007 6:09:44 PM

5 out of 5 - (Simple STM) It was a breeze. I completed the application in under five minutes and was able to print out the policy online. The agent was awesome also. - Submitted by Danny on 12/27/2007 11:33:41 AM

5 out of 5 - (Smart STM) Thanks I saved a lot of $. - Submitted by HST on 12/21/2007 4:53:25 PM

4.7 out of 5 - (Simple STM) Since I have just recently joined on Dec. 14th 2007, I have not had the opportunity to use the plan, so it was hard for me to answer the overall plan questions. - Submitted by Diana Joyce on 12/18/2007 2:33:06 PM

4.3 out of 5 - (Simple STM) Everything went well. - Submitted by Tam on 12/13/2007 6:37:56 PM

4.3 out of 5 - (Core Health) New insurance, have not had a need to use it, but overall positive experience - Submitted by J. Cone on 11/30/2007 9:44:36 AM

4.14 out of 5 - (Simple STM) I have just purchased the product and have not had a chance to use it. - Submitted by Kathleen Mahowald on 11/29/2007 7:51:47 PM

5 out of 5 - (Focus Term) West Coast was pretty nice. I thought the process was fairly fast. They came to my work because I'm never home to do the exam. It took about 5 weeks to get issued. - Submitted by Tamara Sheridan on 11/29/2007 10:07:13 AM

5 out of 5 - (Simple STM) I did everything online, no phone call necessary. I received my insurance cards for me and my family quickly and we were able to exercise the plan right away. - Submitted by Jason W. Plummer on 11/25/2007 9:40:52 AM

5 out of 5 - (GTL Simple Term Life) I am really pleased with the insurance compny. I have refered alot of my family and freinds. - Submitted by Richard Blair on 11/24/2007 8:52:25 AM

4.7 out of 5 - (Simple STM) Everything has been great. Had a few problems in the beginning with the payment part. I think this was due in part to trying to pay late at night (1 am) either way I spoke with customer support and they were great at answering my questions. Thanks! - Submitted by kamy182 on 11/23/2007 11:53:16 PM

4.9 out of 5 - (Simple STM) Shannon Kennedy was very knowledgable and professional. - Submitted by Rachelle Miller on 11/21/2007 8:09:06 AM

4.3 out of 5 - (Simple STM) Excellent response time from Shelley Johnson. She is very courteous, efficient, friendly and helpful. I would like to get email reminders sooner regarding policy expiration. This survey form should show ranking numbers in bigger and highlighted text. I almost submitted the opposite rankings. - Submitted by CTP on 11/20/2007 10:43:39 AM

4.5 out of 5 - (Simple STM) This was my first time to use a short term insurance policy and I didn't know what to expect. The price was fair relative to other provider's rates, I got helpful service via telephone, and my questions were answered concisely. - Submitted by Kate on 11/19/2007 8:29:31 AM

4.2 out of 5 - (Simple STM) service was great, the website had some glitches when the form of payment was switched. - Submitted by Jason on 11/16/2007 6:22:09 PM

4.2 out of 5 - (Focus Term) It was easier than I thought. Thank you - I needed this for a business loan. - Submitted by Tom Wagoner on 11/16/2007 11:11:37 AM

5 out of 5 - (Focus Term) I didnt have any complications and it was approved in a fairly decent time frame. I will recommend some friends to this site. - Submitted by Mark Summers on 11/16/2007 10:59:38 AM

4.7 out of 5 - (Simple STM) The website could be better, but the customer service is amazing. Overall, I am very happy. - Submitted by Sarah Almquist on 11/9/2007 4:38:06 PM

4.7 out of 5 - (Simple STM) Shannon's assistant Patty was great. She helped me every time I called w/ ?'s, and that was a lot!!! She was patient and was very understanding. I give Shannon and Patty a 10 out of 10!! They were great to deal w/ and I know when I have any concerns they will be there for me. - Submitted by Alicia on 11/9/2007 11:30:32 AM

4 out of 5 - (GTL Simple Term Life) Shannon Kennedy? - Submitted by Sylvia Byrd on 11/9/2007 9:31:27 AM

5 out of 5 - (GTL Simple Term Life) I am totally satisfied with the customer service support staff, just had a slight mixup with my payment withdrawal date. Once I called the support staff, they corrected the problem over the phone. - Submitted by Darlene Y. Middlebrooks on 11/3/2007 12:18:49 PM

4.5 out of 5 - (Simple STM) Service is absolutely terrific, but I wish the price had been a little more flexible and, specifically, lower. Having said that, I also understand from my own research that this Fairmont Specialty offers probably the most reliable and one of the least expensive short term plans. - Submitted by Forsan Hussein on 10/29/2007 9:06:58 AM

5 out of 5 - (Simple STM) We are very satisfied with this insurance and the agent we talk to over the phone. They were very friendly and they explain everything to us really good!Thank you very much for helphing us out. - Submitted by Adam Aussieker on 10/22/2007 1:40:42 PM

4.5 out of 5 - (GTL Whole Life) My experience was done online. I had no problems and quick service. - Submitted by Betty Gore on 10/16/2007 1:43:59 PM

4.71 out of 5 - (Simple STM) thank you for simple and fast service. so far, so good! - Submitted by Erin on 10/16/2007 12:19:51 AM

4.9 out of 5 - (Simple STM) Patty was my customer service rep and she was wonderful - very patient - answered all my numerous questions! Thanks! - Submitted by Anne Spiett on 10/13/2007 7:18:59 PM

4.5 out of 5 - (Simple STM) Price of policy, prompt and professional service, simplicity and clarity of policy, fast reply to request for a refund--all very good. I thought it was misleading to be linked to cobrainsurance.com because this plan is not cobra! - Submitted by Hayden Hefflefinger on 10/13/2007 1:16:47 PM

4 out of 5 - (Simple STM) I really haven't had much interaction with the plan, agent or customer service as I just signed up for it. The ease of signing up was great and the rep I spoke with on the phone was very helpful. I signed up through ehealthinsurance, so I'm not sure it the rep was through them or your company. - Submitted by Dan on 10/10/2007 11:07:47 PM

5 out of 5 - (GTL Simple Term Life) I was very satisfied with the service that I received from GTL. I've never bought life insurance online before and I didn't know what kind of service to expect. But the service I got from you was outstanding. - Submitted by Mike on 10/10/2007 11:02:11 AM

4.8 out of 5 - (Simple STM) I had a question for Shannon and she emailed me back within 20 minutes, she was great and answered my question perfectly. Thanks! - Submitted by Chris on 10/9/2007 1:07:33 PM

4.8 out of 5 - (Simple STM) I had accidentally logged on and ordered 2 plans. I received a confirmation e-mail, and was confused about the second plan. The customer service rep was so kind, and so easy to work with - they easily explained the mistake, and took care of it without any hassle. - Submitted by Joshua Izzo on 10/9/2007 8:06:05 AM

4.29 out of 5 - (Simple STM) Had no problems on website when purchasing plan. - Submitted by Darbie on 10/7/2007 11:25:19 AM

4.7 out of 5 - (Sure Term) Pretty good plan. Took a while to issue, but that is what happens when you have some health issues i guess. Thanks. - Submitted by James VanBrocklin on 10/1/2007 10:17:35 AM

5 out of 5 - (Focus Term) I didn't know that it would be this painless. I would've gotten insurance along time ago! - Submitted by Richard Schneider on 10/1/2007 10:09:49 AM

4.6 out of 5 - (Term Essential) NICE TERM PLAN FOR MY FAMILY. IT WAS COMPLETED IN A DECENT TIME LENGTH. - Submitted by PERRY0808 on 10/1/2007 10:05:02 AM

5 out of 5 - (Focus Term) I completed the rest of the app right over the phone after I submitted my request in 10 minutes. Wonderful plan. - Submitted by Amie Arrowhead on 10/1/2007 9:59:47 AM

5 out of 5 - (Core Health) I AM SATISFIED, I LOOKED AT SEVERAL COMPANIES AND THE PRICES WERE OUTRAGEOUS, I WAS VERY PLEASED WITH THE COSTS - Submitted by PAT RAHAIM on 9/28/2007 10:25:14 AM

5 out of 5 - (Core Health) The lady which I spoke with and handled everything for me was one of the nicest and most professional people I have every dealth with. - Submitted by Hope Bastin on 9/28/2007 10:03:35 AM

4 out of 5 - (Simple STM) simpled and fast - Submitted by courtney on 9/25/2007 5:42:52 PM

4.86 out of 5 - (Simple STM) I had a very good online shopping/purchasing experience. I had limited time to shop and after deciding to go with this product it was a simple and easy process. Return time on my application was extremely fast and customer support was "on top" of getting me everything I needed to inforce my policy and follow up with a survey. I would recommend them to others! - Submitted by Andrew on 9/18/2007 6:48:01 AM

4.8 out of 5 - (GTL Great Start Child Life) I bought this insurance online as a gift for my grandchildren, a gift that lasts a lifetime. I am very happy with the online experience. - Submitted by Janice on 9/13/2007 8:40:53 AM

4.8 out of 5 - (GTL Whole Life) The website quote and application was so quick and easy, I would recommend it to everyone. - Submitted by Gina on 9/13/2007 8:39:25 AM

4.86 out of 5 - (Simple STM) I appreciate how easy everything was to take care of. We are only using it for a month and I didn't need anything that would be a huge hassle. Your process was very simple. Thank you. - Submitted by Christopher Reiland on 9/9/2007 8:17:02 PM

4.71 out of 5 - (Simple STM) Easy to sign up for online. Have not needed to use insurance thus far. - Submitted by al on 9/9/2007 10:01:29 AM

4.62 out of 5 - (Simple STM) new to the plan but am satisfied with the peace of mind during my transition from one plan with my previous employer until I am able to participate in my new postion. - Submitted by Eugene Hillman on 9/2/2007 8:51:19 AM

5 out of 5 - (GTL Whole Life) I AM I VERY SATISFIED CLIENT. YOUR RATES ARE FAIR AND THE SERVICE WAS GREAT. THANKS! - Submitted by TB on 8/29/2007 11:19:01 PM

4 out of 5 - (Simple STM) I have not had any contact with my agent so a N/A is most appropriate for the last question. - Submitted by JMuellerSTL on 8/29/2007 10:06:30 AM

4.9 out of 5 - (GTL Simple Term Life) VERY easy to buy and maintain - superior support and service! - Submitted by darin on 8/28/2007 9:10:29 AM

4.8 out of 5 - (Simple STM) staff was quick with resolving the issues I had when enrolling - Submitted by Richard Melnyk on 8/28/2007 1:05:42 AM

5 out of 5 - (Sure Term) I recently applied for the genworth life insurance and it took about 4 weeks for my approval and it was pretty easy. They came to my work to get the exam done within the first week I applied. I had good service and was responded to by phone or email each time I had a question. Thank you. - Submitted by Dantheman2006 on 8/27/2007 2:33:30 PM

5 out of 5 - (Term Essential) Excellent carrier. I am getting my husband to apply too. - Submitted by Tina Garrison on 8/27/2007 2:20:15 PM

5 out of 5 - (Term Essential) This is a great plan and I had good customer service for all my questions. - Submitted by Erin Shea on 8/27/2007 2:18:49 PM

4.2 out of 5 - (Term Essential) i didn't have to talk to a rep that much, but i replied by email and it was handled this way since i work all day. i felt it was a simple process. - Submitted by Chandler499 on 8/27/2007 2:13:18 PM

5 out of 5 - (Focus Term) Robin helped me do the app over the phone and it only took 10 minutes. Then West Coast called me and scheduled an exam and it went really smooth and I was approved within 2 1/2 weeks. Not bad! Thank you. - Submitted by C. Marks on 8/27/2007 1:52:04 PM

4.9 out of 5 - (Term Essential) thank you for the easy set up for me to get life ins. I didn't have any problems and it was approved pretty quick. - Submitted by hrpeters43 on 8/27/2007 1:48:07 PM

4.7 out of 5 - (Simple STM) I called for information on the product before perchasing and was helped - Submitted by Cindi on 8/23/2007 6:17:26 PM

4 out of 5 - (Simple STM) Very easy - Submitted by Brian on 8/15/2007 11:08:56 PM

4.71 out of 5 - (GTL Simple Term Life) I found the website easy to use and understand. I have not had to call for customer support as of yet so do not know how efficiant they are. I feel the price is comparable and am happy overall with the product. - Submitted by Randy on 8/15/2007 12:49:22 AM

4.43 out of 5 - (Simple STM) The website was so convient that I did not even need to contact customer service, everything was already explained. - Submitted by Maria on 8/14/2007 10:43:31 AM

4.9 out of 5 - (Simple STM) I have just begun my experience with temporary health insurance, but it seems that right from the start it has been a relatively easy process. Thank you - Submitted by Chantel on 8/13/2007 1:58:52 PM

4.5 out of 5 - (Simple STM) Ordering the service was very easy. We have not had a need to use it yet so I will be interested in seeing if we have any problems when we actually go to use it. - Submitted by Kristi on 8/13/2007 8:48:53 AM

4.43 out of 5 - (Simple STM) I also want to know the price of dental if available and if catastrophic is available as well. - Submitted by Anita Rayner on 8/8/2007 11:17:28 PM

4.6 out of 5 - (GTL Simple Term Life) Great Website and follow-up. They had a question that needed answered. I was e-mailed and called by phone to make sure I dot the message to call. Thanks!! - Submitted by Mike Miller on 8/7/2007 11:47:21 AM

5 out of 5 - (GTL Whole Life) It went fine there was a glitch but customer service took care of it quickly. - Submitted by Kevin Starken on 8/6/2007 11:25:16 PM

5 out of 5 - (Simple STM) Since I completed all the forms online, I didn't actually interact with a customer service rep. However, I was impressed with the clarity of the plan, the promptness of the service, and with the fact that we got a free prescription drug discount card. - Submitted by Sarah Baughman on 7/24/2007 9:08:17 AM

4.14 out of 5 - (GTL Great Start Child Life) Is Shannon Kennedy my agent? Amy Hughes wrote my policy!!!!! - Submitted by Deborah K. Williams on 7/23/2007 12:50:16 PM

4 out of 5 - (Simple STM) Neither good nor bad experience so far, but purchasing the plan online was quick and easy. Thanks! - Submitted by K on 7/22/2007 8:12:26 AM

4.8 out of 5 - (Simple STM) Before making my decision to use FSG Simple STM Plan I contacted the customer service line twice. I got through easily without waiting on hold and both representatives were friendly and knowledgeable. A great experience. Thank you - Submitted by Amber Budgett on 7/21/2007 10:00:58 AM

4.78 out of 5 - (Simple STM) It was quick, cordial, and efficient. - Submitted by Mark Hanssen on 7/21/2007 8:08:16 AM

5 out of 5 - (Simple STM) My experience was GREAT! I initially signed up on line only to discover that I had done it incorrectly ( I put the wrong good through date on the policy). One phone call fixed everything; all adjustments were made to my payment account very quickly as well. Thanks again! - Submitted by Kathy Yvette Romero on 7/20/2007 10:26:40 AM

4.8 out of 5 - (Simple STM) Thanks you for your services - Submitted by Alan Passmore on 7/18/2007 7:32:41 AM

4.4 out of 5 - (Simple STM) Great phone support, website application was fairly easy, I'm very happy so far, but I'll need to wait to see how the fulfillment process is should we need to make a claim. - Submitted by Ivan Flores on 7/17/2007 9:52:24 AM

4 out of 5 - (Simple STM) I have not had to contact customer support yet. So far, it has been an easy process. - Submitted by Leah Perbix on 7/16/2007 9:47:01 AM

5 out of 5 - (Simple STM) Exceptional service. Great product. Couldn't have been easier to get insurance. Patty was awesome! - Submitted by T. Huml on 7/15/2007 8:23:35 PM

4.12 out of 5 - (Simple STM) Shannon was nice on the phone. - Submitted by Mark-Sacramento Calif. on 7/15/2007 5:52:59 AM

4.1 out of 5 - (Simple STM) Had troublr, at first, attempting to reach by phone. - Submitted by w m march on 7/14/2007 11:08:20 PM

4.2 out of 5 - (Basic Health Insurance) Thank you very much - Submitted by Brett Peterson on 7/13/2007 1:36:51 PM

5 out of 5 - (Simple STM) Shannon Kennedy has done an excellent job for us. She and her staff return our calls immediately and follow up with an email as well. We've really appreciated them. Thanks! - Submitted by Rachael Stebbins on 7/12/2007 7:04:03 AM

4.8 out of 5 - (Simple STM) I'd been looking for a "catastrophic"/just-in-case healthcare plan for just a two-month period between work and graduate school, and this was the only one that was reasonably priced. Plus, because Georgetown University had referred me, I felt a lot safer signing onto this plan than I would have to any of the random plans that came up when I did a web-search. - Submitted by Kristen on 7/10/2007 12:35:50 AM

4.4 out of 5 - (Simple STM) I appreciate the fact that I can purchase interim health insurance when I am out of work or changing jobs & waiting to be eligible for employer benefits. It gives peace of mind to have coverage during these times. I have used your insurance several times. - Submitted by D. Lutz on 7/8/2007 6:17:56 PM

4.8 out of 5 - (Simple STM) I have not used it yet but i hope no problems once i do. - Submitted by smiley on 7/6/2007 3:23:51 PM

5 out of 5 - (Simple STM) Excellent and smooth overall experience. - Submitted by Joe O'Connell on 6/26/2007 4:17:22 AM

4.8 out of 5 - (Simple STM) I thought the customer support was outstanding and amazingly helpful... especially considering I had some very specific questions - they were able to help me with everything and I saved about 300 dollars over 3 months - Submitted by Ruth B on 6/24/2007 1:51:35 AM

5 out of 5 - (GTL Great Start Child Life) I'm an agent in GA and think your product is well received I need more activity and more fliers. - Submitted by Thomas Lash on 6/22/2007 7:37:18 AM

4.5 out of 5 - (Core Health) Your website was very easy to use and I love being able to pay online and get my policy in my email which I then could print out. Haven't had a chance to actually use the insurance yet but I'm thankful to have it. - Submitted by Jack on 6/21/2007 1:00:56 PM

4.5 out of 5 - (GTL Great Start Child Life) Service is WONDERFUL!!! Trey Prendergast helped me with everything I needed. THANKS!!! - Submitted by Judy on 6/20/2007 10:38:02 AM

5 out of 5 - (Core Health) Affordable insurance for me which I needed. THANKS!!! - Submitted by Angela on 6/20/2007 10:03:00 AM

4.5 out of 5 - (Core Health) I purchase this plan because it is guaranteed issue. I have been denied medical insurance in the past because of some medical problems. Thanks to this plan I now have medical insurance. - Submitted by DKS on 6/19/2007 1:02:45 PM

5 out of 5 - (Core Health) THis plan is a great fit for me. I am a young healthy person and I just needed insurance just in case I got sick and had to see a doctor. I would recommend this plan to anyone in a similar situation. - Submitted by MScott on 6/18/2007 2:43:56 PM

5 out of 5 - (GTL Great Start Child Life) My insurance Agent was extremely helpful - Submitted by Karyn Jordan on 6/17/2007 6:00:42 PM

4.1 out of 5 - (Simple STM) :o) thank you! - Submitted by dani bonhomme on 6/14/2007 5:10:22 PM

4.5 out of 5 - (Simple STM) I think your services are good and needs no improvement. I have one suggestion, when you are approaching a customer for renewal / extension give him some attractive incentive to encourage his business with you. - Submitted by Manoj. on 6/12/2007 10:23:49 PM

4 out of 5 - (Simple STM) Haven't spoken w/ my customer service agent. I got this in case of major emergency while I was inbetween work and starting school, and was hoping I wouldn't need it. Of course, on my first day of coverage, I got a nasty eye infection for which I needed treatment. I couldn't immediately find a reputable provider in my area (Chicago) that listed this plan as an insurance they accepted, which was disappointing. - Submitted by Amy on 6/11/2007 11:41:20 AM

4.9 out of 5 - (Simple STM) I wish I could have prescription coverage added to me account. Thank you Carol Ann Norton - Submitted by Carol Ann Norton on 6/9/2007 6:10:55 PM

4.1 out of 5 - (Simple STM) The service when I called in was excellent, but the plan pricing was a little higher than other online student temporary insurances. I was buying in a hurry though. - Submitted by Em on 6/1/2007 11:50:15 AM

4.89 out of 5 - (Simple STM) We website and the agent were excellent and fast! - Submitted by Michelle on 5/31/2007 10:20:09 AM

4.3 out of 5 - (Simple STM) Error in birthday was corrected fairly easy. I have not had the opportunity to use the insurance as of it thank God. But so far I have been satisfied with reaching someone etc. - Submitted by James on 5/28/2007 12:34:09 PM

4.8 out of 5 - (Simple STM) personal friendly service - Submitted by Judy Price on 5/25/2007 3:33:44 PM

4.4 out of 5 - (Simple STM) I was charged twice because I sent in a check and the insurance company withdrew an e-check from my account. - Submitted by Sue on 5/22/2007 4:48:46 PM

4.7 out of 5 - (GTL Simple Term Life) Excellent,,,Top notch - Submitted by Don Williams on 5/13/2007 3:43:19 PM

4.3 out of 5 - (Simple STM) Not entirely honest about the Tier 4 drugs - I would have liked to know about this aheaad of time and was told that Tier 4 only applies a 45% discount rather than a co-pay. - Submitted by Katelyn on 5/8/2007 6:39:30 AM

4.8 out of 5 - (Simple STM) I was very impressed with the short amount of time it took to accompllish my application and that I had ID cards via email in minutes with prompt follow-up in the mail of the actual cards. Thanks for making a difficult time of finding insurance extra simple! - Submitted by Jeffrey on 5/7/2007 9:44:33 AM

4.5 out of 5 - (Simple STM) Please note to date I have not used the plan. I have had several interactions with my rep Karen Warnlof and a sales rep. They both have been wonderful. - Submitted by Melissa Winkler on 4/24/2007 11:31:49 AM

4.3 out of 5 - (Simple STM) We have not used our Fairmont plan as of now, but are happy you are there for people who need you. Thanks! - Submitted by John on 4/18/2007 3:56:50 PM

4.14 out of 5 - (Simple STM) Can not rate agent or customer service. Everything was done electronically which is nice if you know what you need and how long you need it - Submitted by jennifer schaadt on 4/14/2007 6:52:28 PM

4.56 out of 5 - (GTL Whole Life) it has been at lest two weeks and i still do not know if i have a insurance plan or not . please email me and let me know if i am covered or not. vrahch@yahoo.com JERRY W MARTIN - Submitted by JERRY W MARTIN on 4/14/2007 5:17:37 AM

4.2 out of 5 - (Simple STM) The customer support specialist I spoke with was great. My service was fast, friendly professional knowledgeable, and helpful. - Submitted by Brandy on 4/12/2007 8:51:52 AM

4.86 out of 5 - (Simple STM) Questions 2 & 3 in the overall plan satisfaction category do not apply to me. I have thankfully not needed to use the plan yet and I have not spoken to my agent (online purchase). I was very happy with the cost of the short term policy. Many other companies want to charge me as much for a short term policy as I would pay for a full long term medical plan. - Submitted by Kim on 4/8/2007 7:10:58 PM

5 out of 5 - (GTL Great Start Child Life) I'm so glad I found GTL. I feel like it is just perfect for my grandson. Who by the way is the most precious baby to me. Thank You, Deborah Carlson Southern, IL. - Submitted by Deborah Carlson on 3/21/2007 1:04:40 PM

5 out of 5 - (Simple STM) I was especially pleased with the helpfulness of the telephone customer service. - Submitted by R. Byrer on 3/19/2007 8:25:01 AM

4.43 out of 5 - (Simple STM) Everything seemed to be quick and easy. - Submitted by Adam Zubricky on 3/13/2007 8:44:40 PM

4.75 out of 5 - (Simple STM) It was quick to access when we need insurance. - Submitted by Akers on 3/13/2007 7:31:51 PM

5 out of 5 - (Simple STM) My previous customer support experiences have been very positive. - Submitted by Michelle A. Collins on 2/15/2007 2:35:46 AM

4.5 out of 5 - (Simple STM) It was easy and very professional. Excelent obtained insurance for son who lives out of state - Submitted by Rob on 2/9/2007 3:16:36 PM

5 out of 5 - (Simple STM) I just recently enrolled with the program a couple weeks ago and am very satisfied up to this point, I like the updated emails from the company. thank you - Submitted by Amanda Smeak on 2/6/2007 7:52:42 AM

4.44 out of 5 - (Simple STM) I have spoken to several people at your agency and all have been very knowledgable and helpful. - Submitted by Tammy (Niki) Drane on 2/2/2007 12:10:21 PM

5 out of 5 - (GTL Simple Term Life) What a great experience!!! GTL and SAS_ID makes things too easy. Their product is simple to understand and best off all, their response is rapid fast. From the time you apply till the time your approved was less than a week. Try to find that elsewhere. Also, Robin Unger is the best. Without her who knows what would happen. Easy to deal with, quick responses. All A+ in our book. - Submitted by Nichole Weller on 1/30/2007 3:16:59 PM

5 out of 5 - (GTL Whole Life) it was great and really easy to do, - Submitted by ruth bernero on 1/30/2007 7:16:47 AM

4.33 out of 5 - (Simple STM) Have only had plan for 2 weeks. Haven't had to do anything with it yet, know nothing about Shannon Kennedy other than she is the contact person. - Submitted by ladybugtrekker on 1/27/2007 11:41:53 AM

4.2 out of 5 - (Simple STM) Patty was extremely helpful and professional. By the time I got off the phone with her, my contract and application were already in my inbox...Good Job! - Submitted by Kathy-MI on 1/20/2007 8:44:54 AM

4.2 out of 5 - (Simple STM) I recently purchased STM for my daughter. It was a relatively easy processs. I obtained basic information about the insurance and prices on-line. I called an agent and my questions were answered. The enrollment process was completed in about 5 minutes. Thank you. - Submitted by TB on 1/18/2007 5:28:25 AM

4 out of 5 - (Simple STM) I only needed short term insurance for 15 days.. It was very easy to purchase the insurance, the price was reasonable, and I received my medical card within 3 days. Everything went very smooth. If you are in between jobs, and your previous insurance has expired, this is a good alternative to COBRA. - Submitted by Neal on 1/11/2007 9:42:37 AM

5 out of 5 - (Simple STM) Customer service has been extremely helpful and very pleasant - Shannon and I believe the other woman I spoke to is Jackie? have been great. Thank you. - Submitted by Melissa DiLauro on 1/4/2007 8:56:33 AM

4 out of 5 - (GTL Whole Life) I just recently purchased a burial plan, and have not received the hard-copy in order to view it yet, but my premium has already been deducted from my account. So I really am not qualified as yet to fully appreciate what plan I have taken. - Submitted by Lyn Morris on 12/31/2006 7:46:31 AM

4.5 out of 5 - (Simple STM) the point of having this kind of insurance is to cover catastrophic illness and injury...havina a 10,000 cap per diagnosis eliminates my reason for getting insurance. I understand the tradeoffs and relalize the neccesity but still want to make the point. - Submitted by vrf on 12/30/2006 9:55:16 AM

4.44 out of 5 - (Simple STM) Great customer service and plan. I went through Cobra in order to purchase this plan but they did not explain to me that my coverage was from another company. In the future, I would suggest that this is clarified. - Submitted by Stephanie R on 12/28/2006 11:14:38 PM

5 out of 5 - (GTL Simple Term Life) GTL has a great product offerd by friendly profecionals who know what thet are doing. I would greatly reccomend GTL as your life insurance provider. - Submitted by Jesus Sigala Jr. on 12/28/2006 10:55:05 AM

5 out of 5 - (GTL Whole Life) You have did a good job.Thank you. - Submitted by Robert on 12/26/2006 7:52:06 PM

4.5 out of 5 - (GTL Whole Life) the service and the price and they so simple fast. and that was ok. thank you - Submitted by Tahara on 12/26/2006 7:48:22 PM

4.8 out of 5 - (GTL Whole Life) I am satisfied with the product, the price and the service. Thank you, - Submitted by Emile Garas on 12/26/2006 4:23:15 PM

5 out of 5 - (GTL Whole Life) I searched the whole web for a plan that met our needs, GTL had exactly what we needed and the premiums were substancially lower. - Submitted by John on 12/25/2006 9:51:52 AM

4.89 out of 5 - (Simple STM) Quick and easy, got my cards right away - Submitted by Karen on 12/22/2006 1:01:16 AM

5 out of 5 - (Simple STM) I haven't had to make a claim and have this mainly for major medical (catastrophic expense, etc.); however the extra drug plan was a very pleasant surprise. Thank you! - Submitted by Gary on 12/20/2006 12:02:45 AM

5 out of 5 - (Simple STM) With starting a new job and having a ninety day waiting period for health benefits to start. This insurance for ninety days cost me less than one month payment of my previous insurance. Giving me a great saving while still having coverage until my new benefits start. - Submitted by Tessy on 12/17/2006 7:43:12 PM

4.29 out of 5 - (Simple STM) I must say that it is a simple, easy insurance. All the benefits are spelled out very clearly and if I needed this type of insurance again I would certainly come to you for coverage. I did use this for a doctors visit and there were no problems. I would highly reccomend this to anyone! - Submitted by Jennifer on 12/16/2006 8:57:46 AM

4.9 out of 5 - (Simple STM) I was very satisfied with the customer service they were extremely accomodating. - Submitted by Donna Ray on 12/14/2006 10:40:00 AM

5 out of 5 - (Simple STM) Fast and easy! Recieved card in 48hrs. - Submitted by Seth Enos Townsend on 12/14/2006 12:22:46 AM

4.9 out of 5 - (Simple STM) I feel very much happy with the price and the coverage. It is really a great plan and very much useful for the short term insurance requirement. - Submitted by Ramesh on 12/13/2006 9:18:00 AM

4.8 out of 5 - (Simple STM) Shannon Kennedy provided outstanding support. - Submitted by Tony on 12/12/2006 11:41:22 PM

5 out of 5 - (GTL Whole Life) I really had np promblem with service other than on my own part of indecision at times. However my issues were addressed in a very professional manner and with understanding. Thanks for all consideration and support I received during my search and purchase of life insurance. - Submitted by Terry Anderson on 12/6/2006 5:36:24 PM

4.4 out of 5 - (Simple STM) Easily attainable insurance (good website, professional staff, next-day availability) made the health insurance search easy. - Submitted by Frances Tepolt on 12/5/2006 5:19:47 PM

4.86 out of 5 - (Simple STM) I just needed a short term policy, and I was glad to find that FSG provides that with very little hassle. It didn't take long to get my policy, the effective date was right away, and I didn't encounter any unforeseen problems. - Submitted by Meg on 12/2/2006 6:52:37 AM

5 out of 5 - (GTL Simple Term Life) they approved me very quickly - Submitted by Leslie Scherzer on 11/30/2006 9:29:24 AM

5 out of 5 - (GTL Whole Life) very good experience - Submitted by Gloria on 11/29/2006 12:41:40 PM

4.4 out of 5 - (Simple STM) Shannon was easy to reach and answered my questions. - Submitted by vyates on 11/23/2006 7:59:22 AM

5 out of 5 - (Simple STM) Very easy and effective. - Submitted by Raquel Marroquin on 11/21/2006 10:44:26 AM

5 out of 5 - (GTL Simple Term Life) Very nice to deal with!!!! - Submitted by dietrich on 11/19/2006 11:57:37 AM

4.14 out of 5 - (Simple STM) I was very glad to find your web site It was easy to use & the price was very good The whole experience was made very quick & easy - Submitted by Cynthia Walker on 11/16/2006 9:52:35 PM

5 out of 5 - (Simple STM) I am getting out of the military and I am accustomed to a certain level of professionalism when dealing with administrative matters. My agent was very professional. I liked the service I received. I liked the straight forward pricing and I felt like everything was clear. I received the cards and paperwork promptly. Frankly, I was relieved that everything went so smooth. - Submitted by Charlotte on 11/16/2006 6:59:34 AM

4.4 out of 5 - (Simple STM) FSG's products on the website are described well and the process of applying for insurance is made quite simple. - Submitted by Matthew Colglazier on 11/9/2006 6:51:13 AM

5 out of 5 - (Simple STM) It was easy to sign up. It is good coverage at a reasonable price. - Submitted by Craig Teichman on 11/9/2006 6:48:12 AM

5 out of 5 - (GTL Whole Life) The product and service has been excellent. If i could rate Shannon as a double five(5) in the overall rating Plan area, I woulde. - Submitted by Joseph Charles on 11/8/2006 11:24:53 AM

4.4 out of 5 - (Simple STM) Overall service was good. I had a few long waits on the phone. - Submitted by Christina Chatfield on 11/6/2006 2:31:22 PM

4.11 out of 5 - (Simple STM) I haven't used the plan, my deductable is too high. But, if I have to go into the hospital, I think it will be a good plan. My customer support person, Patty at ex 206 is very nice and helpful. - Submitted by Jane Wiseman on 11/3/2006 12:55:58 PM

5 out of 5 - (Basic Health Insurance) I haven't had to use it yet so I'm not sure how the costumer service is. - Submitted by Molly on 11/2/2006 8:15:51 AM

5 out of 5 - (Simple STM) The application process was so simple - I didn't even need to talk to anyone: I could do it all online. Everything came in the mail promptly as promised. This has been one of the easiest things I've had to do! - Submitted by Stephanie on 10/30/2006 8:11:58 AM

5 out of 5 - (Simple STM) Shannon was very helpful and gave me her direct line if I should have any future questions. - Submitted by Mellisa Zaluski on 10/27/2006 12:52:55 AM

5 out of 5 - (Simple STM) I needed a 30 day policy between jobs , the Purchase was Quick and easy. Highly Recommended. - Submitted by Steve D. on 10/26/2006 7:40:14 AM

4.75 out of 5 - (Simple STM) I've been quite pleased. I'm actually going to renew for another 180 days. - Submitted by A.V. Breland on 10/21/2006 11:19:07 PM

4.71 out of 5 - (Simple STM) This is a very easy thing to do for me, I lost my job and need insurance while I am finding another. I do not expect to be out of work for more than a month or two so these short term plans are perfect. - Submitted by Tyler on 10/19/2006 1:28:19 PM

4.8 out of 5 - (Simple STM) I have contacted customer service via email several times. Each time, my question has been answered promptly (usually the same day). The responses are always thorough, helpful and courteous. I haven't filed a claim yet (and hopefully won't have to!) but I've definitely been pleased with the customer service. - Submitted by EM on 10/18/2006 3:40:01 PM

4.8 out of 5 - (Simple STM) Fast and Simple - Submitted by THR on 10/15/2006 5:23:25 PM

5 out of 5 - (Simple STM) I love it, the price is good and the website shows everything no confusion at all when it came to finding something - Submitted by MARLY SLAYTON on 10/14/2006 3:52:23 AM

5 out of 5 - (Simple STM) Extremely satisified with level of support. - Submitted by Kimberly Settle on 10/13/2006 9:54:38 AM

4.6 out of 5 - (Simple STM) I returned to using Fairmont Specialty Group for my temporary health insurance needs after being very satisfied with their service as a car insurance provider. Their customer support is great. - Submitted by $$health on 10/12/2006 10:39:01 AM

4.78 out of 5 - (Simple STM) The representative was very helpful and kind. She answered all of my questions and it did not take a lot of time. - Submitted by Corie on 10/12/2006 5:36:19 AM

5 out of 5 - (Basic Health Insurance) I think the price is very reasonable for this insurance. - Submitted by Judi on 10/11/2006 10:36:39 AM

4.86 out of 5 - (Simple STM) Signing up was quick and easy, the informaiton was clear, and the product met my needs. - Submitted by Rosie on 10/9/2006 11:32:30 PM

4.44 out of 5 - (Simple STM) Fast and Easy. Thank you. - Submitted by Clay Sharman on 10/7/2006 5:19:02 AM

4 out of 5 - (GTL Great Start Child Life) I am at the front end of the experience, so I don't have a lot to draw from. So far, the price and availability are what appeal to me. I also like the options for my granddaughter down the line. - Submitted by Ron on 10/5/2006 6:10:05 AM

4.75 out of 5 - (GTL Simple Term Life) I am a new policy owner, but thus far the price and service has been great. - Submitted by parnell Graham Jr. on 10/3/2006 9:24:18 AM

5 out of 5 - (Simple STM) It was extremely easy, and was less than I expected to pay. - Submitted by Chris Kisco on 10/3/2006 9:09:50 AM

4 out of 5 - (Simple STM) Once I did communicate with the service dept. did well. The policy appears to be a little difficult to understand however the customer service rep. was willing to clear up some of my misunderstandings. - Submitted by davem on 9/28/2006 6:15:23 AM

5 out of 5 - (Simple STM) I am quite glad that I researched many different short term medical plans, because the more I looked the more I appreciated the Fairmont Simple STM plan. So far I have had no problems whatsoever with any aspect of the plan and the price was very reasonable. I only wish I could keep the plan longer! - Submitted by Pam P. on 9/26/2006 12:31:48 PM

4.2 out of 5 - (Simple STM) The customer support staff were really nice. The person I called at the insurance office that handled our original Koster policy (a university group plan) was kind, but unable to be very helpful with website difficulties. I could not make the website accept any of my credit cards. Then I authorized a transfer from bank account, but a week later could not see any evidence that it had posted. I called a customer service number and got a delightful agent that discovered I had put too ma - Submitted by Ariel Miller on 9/17/2006 12:38:48 PM

4.43 out of 5 - (Simple STM) i have not had any problems with anyone or anything so far and i hope to continue that. - Submitted by susan on 9/15/2006 7:35:03 PM

4 out of 5 - (Simple STM) Initially I was working with a different young lady and I telephoned her several times in which she returned none of my calls. I was very displeased with her service. The second young lady made the process really simple and did an excellent job. Thanks. - Submitted by Demarius McRae on 9/15/2006 8:20:44 AM

4.3 out of 5 - (Simple STM) Deb Carr really helped me out and gave personal attention to an error I made with my birthdate. I appreciate being able to contact a person directly to work with. - Submitted by Janet Holland on 9/14/2006 11:03:42 PM

5 out of 5 - (GTL Great Start Child Life) This plan was very easy to understand, obtain and purchase. Able to do in a couple of days with minimal time and the staff provided everything necessary. - Submitted by Paula Gramling on 9/13/2006 8:56:10 AM

4.29 out of 5 - (Simple STM) It is a simple, affordable way to get coverage for major expenses. - Submitted by Isaac on 9/11/2006 9:59:00 PM

4.29 out of 5 - (Simple STM) I have not been in need of contacting my agent or customer support, therefore I cannot give honest answers. I do assume they will be in keeping with the standard that I found on the website. - Submitted by Jeanne on 9/10/2006 11:19:28 AM

4.4 out of 5 - (Simple STM) Everything was fine! - Submitted by Martha on 9/6/2006 2:45:50 PM

5 out of 5 - (Simple STM) Every aspect of the plan was great and the transaction was painless. Although even when there were limitations of the plan that would not allow the use of the policy, the procedure to cancel was just as simple and helpful Thank you. - Submitted by MJR on 9/5/2006 11:21:01 PM

4.57 out of 5 - (Simple STM) What I liked most is I could apply on line at my convenience. It was easy. - Submitted by Lari Bright on 8/27/2006 8:56:51 AM

5 out of 5 - (GTL Great Start Child Life) Would recommend GTL to any of my friends - Submitted by Tracy on 8/26/2006 11:37:43 PM

4.1 out of 5 - (Simple STM) I won't know how good the plan is until I have to file a claim truthfully, but upfront, it was a consumer- friendly transaction. - Submitted by chris on 8/24/2006 12:43:18 PM

4.86 out of 5 - (GTL Great Start Child Life) Everything went smoothly online and the policy came in the mail quite fast. At this point I am satisfied. - Submitted by Arlene Rapp on 8/23/2006 4:10:54 AM

5 out of 5 - (GTL Simple Term Life) The only thing I am not satified with is this; I setup for automatic draft on my bank account. GTL sent drafting insturctions to my bank in which my bank informed me that the amount they are to draft for states "ANY AMOUNT" from you company. Your accounting office needs to give my bank the exact set amount, and then after the 15 year period when my monthly rate would change and if I keep this policy, I realize the amount to draft each month will change. Can you take care o - Submitted by Steve Williamson on 8/21/2006 5:44:37 PM

4.57 out of 5 - (GTL Simple Term Life) simple, fast approval, good price. - Submitted by Marcus Wilson on 8/20/2006 3:55:36 PM

4.14 out of 5 - (Simple STM) Bought this insurance to cover the time between coverage from one job to another. Haven't used customer service or an agent. Applied and did everything on line so really can't rate anything else. - Submitted by David Cober on 8/18/2006 4:07:11 PM

5 out of 5 - (Simple STM) It is just wonderful to know that there is an option when you are between insurance coverage. It allows me to be at ease. - Submitted by JWR on 8/18/2006 10:51:07 AM

4.2 out of 5 - (Simple STM) My son was laid off from his job in CA and was preparing to travel to the Midwest. We needed a health insurance plan immediately and the Fairmont Specialty Group made this possible within a very short time- frame. It gave us real peace-of-mind to know he had the coverage. - Submitted by Andy Brown on 8/17/2006 8:35:14 AM

4.22 out of 5 - (Simple STM) Patti at Fairmont was so helpful and quick to respond that I immediately recommended my sister (who is also recently and temporarily unemployed) to the program...! - Submitted by K Riley on 8/15/2006 5:09:04 PM

4.88 out of 5 - (Simple STM) I have had a very good experience so far. When I called to ask about the plan that would be right for me, I promptly spoke with someone and was easily able to choose a plan. Soon after I received the necessary info via email. Very simple. - Submitted by silverman on 8/9/2006 4:58:52 PM

5 out of 5 - (Simple STM) THE PRICE IS COMPARATIVE TO OTHER INSURANCE PLANS....THE PROCESS WAS SIMPLE AND FAST AND APPRECIATE YOUR PROFESSIONALISM. - Submitted by ROGER on 8/9/2006 2:30:42 PM

4.75 out of 5 - (GTL Simple Term Life) Very happy with the pricing and avaliability of purchasing a plan online, as my business has me tied to a computer most of the day, it is very hard for me to go see an agent, so it was very convenient to log on and purchase what i needed, would recomend to anyone. - Submitted by Mark Maritno on 8/1/2006 12:56:22 PM

4.8 out of 5 - (Simple STM) Worked with me to get my insurance fast and at a good price. You can't beat the service and price with FSG. - Submitted by Jared Becknell on 7/30/2006 7:38:57 PM

4.1 out of 5 - (Simple STM) It was a quick service. I was pleased - Submitted by Marc on 7/26/2006 4:02:41 PM

4.3 out of 5 - (Simple STM) Please send insurance card. I have been billed for amount. - Submitted by beverly mile on 7/26/2006 10:37:03 AM

4.4 out of 5 - (Simple STM) Good price. Customer service was very helpful and took action when they accidentally over-charged my credit card. - Submitted by mpd on 7/25/2006 5:53:03 AM

4.38 out of 5 - (Simple STM) The price is right, and it was easy to figure out online. - Submitted by Anna L on 7/23/2006 10:26:32 AM

4.9 out of 5 - (Simple STM) I can't say enough of how affordable the program is comparing to Cobra. Certainly I will recommend this others. Thank you! - Submitted by Lotus on 7/22/2006 10:23:50 AM

4 out of 5 - (Simple STM) The policy came quickly in the mail. It was very easy! - Submitted by Lauren Eade on 7/21/2006 11:30:06 PM

4.1 out of 5 - (Simple STM) helpful phone operators, and they are also respectful - Submitted by Kyle Beiter on 7/18/2006 8:08:25 PM

4.3 out of 5 - (Simple STM) Lydia was my contact person. She was very helpful and friendly. - Submitted by James r. Grant on 7/14/2006 10:46:03 AM

5 out of 5 - (Simple STM) It was so easy to sign up and the plan was reasonable. All my questions were answered and the customer support person was very nice. - Submitted by Christi Laing on 7/14/2006 9:06:56 AM

4.5 out of 5 - (Simple STM) I have had very limited experience so this survey seems a little silly to me. Within 5 minutes of looking at website I bought a plan. I haven't had a claim or experience with another online insurance company so I don't really know how to assess FSG. - Submitted by Conrad on 7/13/2006 9:43:45 AM

4.3 out of 5 - (Simple STM) The plan was easy to apply for and the customer service representatives I spoke with were very helpful and informative. - Submitted by Lisa Sweeney on 7/13/2006 6:59:39 AM

5 out of 5 - (Simple STM) Everything has been great so far. - Submitted by Amy Wojciechowski on 7/13/2006 6:28:34 AM

4.71 out of 5 - (GTL Simple Term Life) I like how easy it was to get Life Insurance online. I am very happy with this plan. Thanks Travis - Submitted by Travis Mullen on 7/11/2006 3:55:39 PM

4.9 out of 5 - (Simple STM) Everything was fine, hopefully we will never need to have to use the plan. In between jobs we needed something fast and easy, you made that happen. Thanks - Submitted by Joe G on 7/11/2006 6:57:51 AM

4.6 out of 5 - (Simple STM) Very helpful customer relations - Submitted by Jordan on 7/10/2006 2:03:45 PM

5 out of 5 - (Simple STM) Have not had to use it yet. I purchased it for the protection. - Submitted by Steven J Roberts on 7/8/2006 7:13:32 AM

4.5 out of 5 - (Simple STM) I had a good experiance especially when I needed to talk to somebody. The person over the phone explained and asnwered my problems/questions very well. - Submitted by Philippe Carson on 7/7/2006 7:29:33 AM

4.3 out of 5 - (Simple STM) Simply satisfied - Submitted by Samantha Riley on 7/4/2006 11:56:53 AM

5 out of 5 - (GTL Simple Term Life) I appreciate the quick and helpful response I got, with little or no effort on my part. - Submitted by Lori Braddock on 7/1/2006 7:44:15 AM

4.11 out of 5 - (Simple STM) The agent I spoke with was great...it wasn't Shannon, and I unfortounatly don't remember her name, but she was wonderful - Submitted by Julia Lee on 6/26/2006 8:38:25 AM

4.89 out of 5 - (Simple STM) I haven't used the insurance, but the process to receive coverage was fast and simple! Thanks Shannon! - Submitted by Evan Brienza on 6/24/2006 11:17:44 PM

4.17 out of 5 - (Simple STM) We just got the plan for a temporary policy until my wife's new job's insurance plan kicks in. We haven't had to use it yet, but it's great to have the coverage at such an affordable price when you need it. - Submitted by Nick Norman on 6/24/2006 7:44:46 PM

4.71 out of 5 - (Simple STM) This plan was very easy to sign up for and I received my insurance cards very quickly. - Submitted by Laura Kerrins on 6/17/2006 8:05:59 AM

4.86 out of 5 - (GTL Great Start Child Life) GTL has great prices - I'm looking into the term plans for adults with the ROP rider. That's why I decided against buying the Great Start plans for my grandchildren since I already have insurance plans for them and prefer to wait till they're 18 to buy a higher amount of term with ROP rider - so they can keep it for themselves when they get out of college. I'll check back in two years! Thanks - Submitted by vahill on 6/15/2006 7:09:24 PM

5 out of 5 - (Simple STM) It was much simpler than I imagined it would be to obtain short term health insurance. The company responsed immediatly which was helpful, I knew where things were at! Thanks - Submitted by Lon on 6/15/2006 7:05:12 AM

4.25 out of 5 - (Simple STM) No experience yet, beyond taking out the policies. I haven't had to take advantage of the policy, so I have no experience hadnling claims. - Submitted by Tom Fuszard on 6/14/2006 2:42:13 PM

4.89 out of 5 - (GTL Simple Term Life) Quick response..Excellent service. - Submitted by Roger Watzman on 6/7/2006 5:38:30 PM

5 out of 5 - (Simple STM) So far so good. It isn't in effect yet, but the ease of acquiring the insurance was great. - Submitted by Corrie on 6/7/2006 11:05:46 AM

4.33 out of 5 - (Simple STM) The on-line application is simple and easy to use. Very user friendly - Submitted by Ron Luitgaarden on 6/2/2006 8:09:03 AM

4.67 out of 5 - (Simple STM) I was pleased with the ease of applying for this insurance. I did it at my own pace with no pressure from a sales person. I would have choosen a lower deductable, but the price was a little to steep. It is good to know, I have coverage while I wait for my new employment insurance to kick in. Thank you. - Submitted by Dorothy Nardi on 5/23/2006 6:35:06 PM

4.3 out of 5 - (GTL Simple Term Life) Good response time online. - Submitted by Danielle or Ken Geisler on 5/21/2006 11:58:51 PM

5 out of 5 - (Simple STM) I have not had a need to use the plan as yet but the ease of applying for the insurance and the peace of mind it has given me while I am between jobs has been terrifiic. - Submitted by carolyn on 5/17/2006 10:51:09 AM

4.9 out of 5 - (Simple STM) I explained my current situation to my agent and she helped imform me of what my options where, along with a direct link included in the email to help expited the process. She responded quickley and professionally which was important to me since I was going through an online service. I signed up the same day as receiving her email and was impressed with how easy it was to do. I am throughly happy with the customer service and plan that I have received. - Submitted by Jennifer Schuka on 5/13/2006 2:27:05 PM

4.6 out of 5 - (Simple STM) I found your website extremely helpful in determining which insurance product to use. All pertinent information was provided and easily explained when necessary. When I had a question, I was able to reach Live Support very easily and they were helpful. Having the option to compare packages was the most helpful - it allows us to compare apples to apples while at the same time comparing whether we want to upgrade to oranges! My application was approved very quickly and I received my in - Submitted by Ksawyer on 5/11/2006 7:48:12 AM

5 out of 5 - (GTL Simple Term Life) Fantastic! - Submitted by Kellie R on 5/6/2006 10:58:33 AM

4 out of 5 - (Simple STM) I have a question to ask and will be sending a mail . aI will let you know how O rate your plans after I have used it. Thanks, Brian - Submitted by Brian on 5/5/2006 8:01:24 AM

5 out of 5 - (Simple STM) Very fast, easy, affordable! - Submitted by Grace on 5/4/2006 5:42:15 AM