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Actual Customer Reviews

Read Reviews 4.8 out of 5 - (Core Health Insurance) Since I've never had health insurance it was good to see that this plan was affordable and offers a lot of things that I need. - Submitted by Wytnee Riley on 9/6/2010 1:28:52 PM
Read Reviews 5 out of 5 - (Smart Accident Medical) I just purchased my plan last month, but so far so good! I haven"t had to use it, which in itself is excellent!!! Thank you for being available to me. I will tell anyone who is looking to supplement their insurance plan. Thank you, again! - Submitted by Amanda E Wells on 9/6/2010 7:30:18 AM
Read Reviews 4.29 out of 5 - (Simple STM) I was able to do all of the research and purchasing online, including finalizing the policy and paying via my smartphone. - Submitted by David Wagner on 9/5/2010 10:14:33 PM
Read Reviews 4.2 out of 5 - (Simple STM) add n/a options for "overall plan" questions (e.g. i didn't interact with any agent or staff) - Submitted by n/a on 9/2/2010 10:48:40 AM
Read Reviews 4.7 out of 5 - (Smart Accident Medical) Since at least accidental insurance is required to attend my college, I was in the market to look since the plan offered through the school is over $500. Although it is good for a year, I will only need it for the fall semester as I'm graduating in December. This plan was perfect because it allowed me to purchase a monthly option at a low rate, and still meet the insurance requirements for school. - Submitted by Megan on 9/2/2010 9:42:57 AM
Read Reviews 4.1 out of 5 - (Smart STM) It took 19 day to get my ins cards - Submitted by bvu on 8/30/2010 9:53:09 PM
Read Reviews 4.2 out of 5 - (Smart STM) Just one suggestion. I went online and got a policy, then wanted to extend it for two weeks. I had to cancel the old policy and do a new one only after a period of time. I thought I would be able to just go online change the policy and pay and be done with it. Instead, I had to cancel, try and reapply which it wouldn't let me do. I had to call customer service who helped me out. - Submitted by Steve on 8/22/2010 10:53:10 AM
Read Reviews 4 out of 5 - (Simple STM) I had a problem with a wrong spelling for my name when I bought the insurance. I submitted an email request and it was immediately rectified. I called in subsequently to confirm that the request was taken care of, and it was clarified very cheerfully. I was very happy with the customer service. - Submitted by Amrita on 8/21/2010 12:55:49 AM
Read Reviews 4.8 out of 5 - (Core Health Insurance) quick service - Submitted by Garry bruce on 8/19/2010 9:26:02 AM
Read Reviews 4.86 out of 5 - (Smart STM) I am satisfied about the service fro Smart Short term medical, fisrt because I received a good coverage with a reasonable price, second because after few days I received directly by mail the pocket plastic card with all the information I need together with a copy of the insurance description, and 3rd I received by e-mail the documents immediately after the approval. I also tryed another short term Insurance before the Short Term one but I was not so satisfied as this one. I'm italian and it was easy for me the way od Short term Insurance, with no problems. Thank you. Christian from Claremont California. - Submitted by Christian Vaccese on 8/16/2010 11:33:33 PM
Read Reviews 5 out of 5 - (Smart STM) I have referred a few of my school mates to your company. And I would like to continue my coverage until I go into the Military - Submitted by Jp on 8/16/2010 8:34:06 PM
Read Reviews 4.1 out of 5 - (Smart STM) I don't mind paying for benefits monthly but, I would like the option of being able to go to a doctor and co- pay. This plan does not allow you health maintenance. Is there any other plan that you may have that allows this option? - Submitted by Ms Jones on 8/15/2010 6:50:44 PM
Read Reviews 4.9 out of 5 - (Smart STM) This has been an excellent experience and my agent did a wonderful job explaining the benefits. Thanks! - Submitted by Trent Bush on 8/10/2010 11:39:22 AM
Read Reviews 4.1 out of 5 - (Simple STM) I first signed up for a policy then had to extend the period another 14 days. There is no option to change the time period. I had to cancel my policy, get a refund, then apply again. The computer system wouldn't let me reapply until the day the first plan was going to start. Makes no sense. I had to call and get a rep on the phone. She was helpful and took care of it. - Submitted by S on 8/6/2010 11:36:05 PM
Read Reviews 4 out of 5 - (Smart STM) I purchased the plan. It has not taken effect yet, so im not sure how good the insurance is. Ill have to make more comments later. - Submitted by Krystal on 8/6/2010 11:33:33 AM
Read Reviews 4.2 out of 5 - (Simple STM) The plan is extremely competitive in price and features. However, i was enrolled in an additional fee based program that did not ask for. The price was fairly small however it was a bit of a scam being enrolled in the program. I tried to remove it from the plan, but the only way to do so was to leave a message for someone to get back to me becuase a human could not help me. That is dissapointing. - Submitted by Plan Customer on 8/5/2010 10:50:46 PM
Read Reviews 5 out of 5 - (Smart STM) Great insurance and super helpful when I called in to make a change. Thanks! - Submitted by Chriis on 8/5/2010 1:42:24 AM
Read Reviews 5 out of 5 - (Core Health Insurance) Haven't tried my insurance yet, but my agent is very helpful in selecting my plan. I am very pleased with him and the insurance. - Submitted by Angelica on 7/19/2010 6:45:39 PM
Read Reviews 4 out of 5 - (Simple STM) When trying to reapply for insurance coverage, I had difficulty logging back in because it used my old zip code and I had moved twice since I originally signed up. There was no mechanism for password help. I eventually entered the correct combination. - Submitted by AAtkins on 7/18/2010 8:15:21 AM
Read Reviews 5 out of 5 - (Smart Accident Medical) I have just purchased the insurance for short term coverage and was very pleased with the rates. Have not needed to use it, so have not had any direct contact with customer service. - Submitted by Lori Thompson on 7/14/2010 11:07:38 PM
Read Reviews 4.6 out of 5 - (Smart STM) Extremely helpful and knowlegable agent. Very helpful and a true relief of what to do for a brief period without insurance - Submitted by Lee Prosser on 7/14/2010 10:11:27 PM
Read Reviews 5 out of 5 - (Simple STM) So far I have been very satisfied with your service. The ID card arrived promptly in the mail and the rates were very reasonable. - Submitted by Kacie on 7/13/2010 12:41:19 PM
Read Reviews 4.9 out of 5 - (Smart STM) The agent was very knowledgeable and nice, very helpful since this was my first time getting insurance of this sort. She made sure all my questions were answered then took care of everything over the phone. - Submitted by Erica on 7/7/2010 9:16:13 AM
Read Reviews 4.5 out of 5 - (Simple STM) The customer service is amazing. They even called to check up, to receive the money of course, but it was great they follow up on everyone. - Submitted by tabitha on 7/4/2010 2:44:14 PM
Read Reviews 4.3 out of 5 - (Core Health Insurance) health insurance - $127/month. Customer service is great, website is poorly designed and user-unfriendly. - Submitted by T. Lerner on 6/30/2010 11:31:58 AM
Read Reviews 4.5 out of 5 - (Smart STM) Immediate response from agent, very helpful - Submitted by Michael on 6/19/2010 11:05:51 AM
Read Reviews 4.2 out of 5 - (Smart STM) When a question was e-mailed, we got an immediate and useful response. - Submitted by Jenny on 6/19/2010 11:05:08 AM
Read Reviews 4.14 out of 5 - (Smart STM) Easy process to use. Website is clear - Submitted by Tim on 6/16/2010 11:38:08 PM
Read Reviews 4.86 out of 5 - (Simple STM) all went well it was easy to understand thank you - Submitted by katie on 6/8/2010 10:46:16 AM
Read Reviews 5 out of 5 - (Core Health Insurance) Really excellent product and service I am glad I found you - Submitted by angel flower music on 6/5/2010 8:11:40 AM
Read Reviews 4.2 out of 5 - (Simple STM) Not bad. I wish it were a little more price friendly, as my first plan was; but this business won't give you everything you want or need for too low. - Submitted by CP on 6/2/2010 11:05:36 PM
Read Reviews 4.86 out of 5 - (Smart STM) Everything was great, simple and fast. - Submitted by Wayne Nelson on 6/1/2010 12:56:20 PM
Read Reviews 4.2 out of 5 - (Smart STM) support staff very versed in plan options and very customer oriented. very pleased with customer service. - Submitted by matt on 5/27/2010 11:18:05 PM
Read Reviews 4.7 out of 5 - (Simple STM) My agent was great, she was knolageable and was able to answer all of my questions. - Submitted by John D'Amico on 5/20/2010 11:44:44 AM
Read Reviews 4.3 out of 5 - (Smart STM) My experience with Smart STM plan was very good. The price is good and the service was very fast as well. - Submitted by Justin on 5/4/2010 12:54:22 AM
Read Reviews 4.86 out of 5 - (Simple STM) I haven't needed to use the insurance, so I can't rate its ease of use, but it was certainly easy and affordable to purchase. - Submitted by Claire on 4/25/2010 11:04:50 PM
Read Reviews 4.8 out of 5 - (Core Health Insurance) easy to understand,fast,polite - Submitted by Crystal Moffitt on 4/19/2010 12:21:19 AM
Read Reviews 4.9 out of 5 - (Smart STM) My husband, Keith Peterman, carries insurance through your company. I REALLY appreicate the reminder phone calls I get when my husband's Plan is about to expire. I totally forget to renew it, but you don't. Renewing is sooooo simple. Love it. Love you. - Submitted by Sharon Peterman on 4/13/2010 8:56:21 AM
Read Reviews 4.11 out of 5 - (Smart STM) We had two issues with the process. The staff was very helpful, but my daughter's name was misspelled and the dates on our final package were incorrect although they were correct on the application. But the staff very quickly resolved these issues to our satisfaction. - Submitted by Wayne Harling on 4/13/2010 7:18:38 AM
Read Reviews 5 out of 5 - (Core Health Insurance) My agent, Patty Arreguin, has been excellent from the first call onward. She is efficient,professional,polite and knowledgeable.In these days of mistakes and lack of "follow-through", it is reassuring to have someone like Ms. Arreguin that a customer,like me, can count on. Thank you. - Submitted by Cynthia J. Sekowski on 4/7/2010 10:58:27 AM
Read Reviews 4.2 out of 5 - (Core Health Insurance) This is the best value for health insurance in NY state I have come across. The coverage and limits of the plan are clearly outlined on the site, and the rep with whom I spoke was very clear in designating what the plan did and did not cover. It is not a substitute for comprehensive medical insurance plan, but it is an affordable alternative. - Submitted by Diane Jones on 4/4/2010 7:43:29 PM
Read Reviews 4.4 out of 5 - (Smart STM) The agent was very helpful and pleasant. A pleasure to deal with. Thank You. - Submitted by David Jenks on 3/26/2010 7:44:51 PM
Read Reviews 4.5 out of 5 - (Smart STM) I have not had an opportunity to do anything other than request the policy and begin to make payments. I was pleased with my agent interaction and the ease with which I was able to start coverage. Many companies claim to be straight forward. This company is. Thank you - Submitted by Lynn on 3/24/2010 8:17:50 AM
Read Reviews 4.29 out of 5 - (Simple STM) I appreciate the ease of filling out the application and getting such a quick return on coverage. - Submitted by Cindy on 3/21/2010 3:52:46 PM
Read Reviews 5 out of 5 - (Core Health Insurance) i have not used the plan yet , but i am confident that the claims process will be excelent. - Submitted by pat on 3/20/2010 12:02:30 PM
Read Reviews 4.78 out of 5 - (Simple STM) Thank you for helping me to choose an insurance plan. I am very satisfied with all aspects of your service. Sometimes when I'm calling customer service it is frustrating to not get a live person without knowing an extension but that would be the only thing I would have to complain about. Overall your service is excellent and the rates are the best! - Submitted by Jenny Montes on 3/10/2010 11:45:40 PM
Read Reviews 4.89 out of 5 - (Simple STM) I have not filed a claim but my experience in purchasing the product has been positive so far. - Submitted by Rob on 3/6/2010 9:27:10 PM
Read Reviews 4.6 out of 5 - (Simple STM) Would help to have some prescription coverage. - Submitted by vj on 2/28/2010 6:43:56 AM
Read Reviews 4.43 out of 5 - (Smart STM) I have never done a claim with you guys. So far I just buy the insurance. But in my perception you guys are really professional. I like that you send a real ID, and your mail delicvary is quite fast. - Submitted by Santiago Florez on 2/26/2010 9:26:58 AM
Read Reviews 4.1 out of 5 - (Simple STM) Would like to get a lower deductible at the same rate but that's just my wish. A $2500 deductible is tougn on those who are unemployed. - Submitted by Frank Rose on 2/24/2010 7:32:35 AM
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This website provides individuals, students, families, small businesses and the self employed simple and fast ways to compare and buy Individual Health Insurance, Family Health Insurance, Small Business Group Health Insurance, Self Employed Health Insurance, HMOs, PPOs, Dental Insurance, Short-term Health Insurance and Health Savings Accounts (HSA). u8232

The short term medical insurance is underwritten by United States Fire Insurance Company, administrative office in Eatontown, NJ. Short Term Medical insurance policies contain exclusions and limitations; benefits may vary due to misstatement of age or sex. Policy may not be available in all states. Policy is issued as policy number AH27286 or a variation of such.

The short term medical insurance is issued by Markel Insurance Company, home office in Deerfield, IL, and administrative office in Glen Allen, VA. Short Term Medical insurance policies contain exclusions and limitations; benefits may vary due to misstatement of age or sex. Coverage may not be available in all states. The Master Policy is issued under policy number AH100107.

Shannon Kennedy, Licensed Agent. CA License # 0D43589